Shiree Parsons
Madison,WV
Summary
Detail-oriented culinary professional skilled in delivering high-quality meals and maintaining organized kitchen operations. Strong teamwork and communication abilities enhance customer satisfaction in fast-paced environments. Committed to safety and quality standards while ensuring timely meal preparation and a clean workspace. Passionate about continuous learning and problem-solving to support innovation and operational efficiency.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Substitute Cook
Boone County Schools
Madison, West Virginia
03.2026 - Current
- Prepared and cooked nutritious meals for students and staff daily.
- Ensured timely service of meals during breakfast, lunch, and special events.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated kitchen equipment safely and efficiently, contributing to consistent food quality and service reliability.
- Ensured cleanliness and organization of kitchen and food preparation areas to promote food safety and efficiency.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in a fast-paced environment, collaborating with teammates to enhance customer satisfaction and streamline service.
Summer Lifeguard
Boone County Parks And Recreation
Julian, West Virginia
05.2026 - 08.2026
- Responded to emergencies with first aid and rescue techniques.
- Monitored pool areas for safety and adherence to rules.
- Conducted regular safety drills and equipment checks.
- Enforced all safety regulations and posted rules for patrons.
- Enforced facility policies to ensure a safe experience for all guests.
- Monitored specific areas of assigned water zone to ensure safety.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Provided excellent customer service to enhance visitor enjoyment.
Daycare Teacher
Little Bo Peep Daycare
Madison, USA
06.2025 - 02.2026
Receptionist / Call Center
Boone Memorial Hospital
Madison, USA
08.2020 - 06.2025
- Registering multiple patients daily, collecting copays, scheduling appointments, verifying information, and managing front desk operations.
- Greeted patients and visitors with a friendly demeanor at Boone Memorial Hospital.
- Coordinated appointment scheduling for clients and visitors, enhancing workflow and improving patient experience at front desk.
- Managed appointment scheduling for multiple physicians using hospital software.
- Assisted patients with check-in and check-out processes smoothly and respectfully.
- Answered phone calls and directed inquiries to appropriate departments efficiently.
- Managed incoming calls, efficiently directing inquiries to appropriate departments and ensuring prompt communication.
- Maintained organized reception area, ensuring cleanliness and accessibility of materials.
- Progressed from call center position to registration role over one and a half years, gaining valuable experience in customer service.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Handled patient records with confidentiality, following hospital privacy protocols diligently.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Receptionist
Dr. France and Nunley MD
Charleston, USA
09.2019 - 02.2020
- Welcomed patients and visitors at front desk, fostering positive first impressions.
- Handled multi-line phone system for incoming calls and inquiries, ensuring timely responses.
- Scheduling appointments, verifying insurance, patient check-in/check-out, collecting and posting payments, rooming patients, and assisting physicians.
- Scheduled appointments and coordinated calendars for medical staff.
- Coordinated and confirmed patient appointments, optimizing schedules for medical staff.
- Maintained patient records and ensured confidentiality of information.
- Communicated effectively with healthcare providers and staff members.
Optical Assistant
Donna Chaney, OD
Madison, USA
10.2018 - 07.2019
- Measured and ordered eyeglasses, managed patient inquiries via telephone, scheduled appointments, processed insurance and patient billing, and handled bank deposits.
- Assisted patients with eyewear selection and fitting processes.
- Processed patient information using electronic health record systems.
- Scheduled appointments and managed office calendar efficiently.
Education
Medical Assisting Program -
West Virginia Junior College
Charleston, WV10-2016
High School Diploma -
Scott High School
Madison, WV06-2016
Skills
- Nutritional Preparation
- Food Safety Practices
- Food Handling Safety
- Meal Presentation
- Inventory Tracking
- Scheduling
- EMR/EHR Systems
- Front Desk Operations
- Customer Service
- HIPAA Compliance
- Patient Care
- Cash Handling
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Google Docs
- Kitchen Communication
- Emergency Response
- Effective communication
- Organizational management
- Typing
- Computer Literacy
- Problem solving
- Attention to detail
- Conflict resolution
- Organizational skills
- Multitasking capabilities
- Positive and professional
- Communication skills
- Customer service
Certification
- Food Handler Certification
- First Aid Certification
- CPR Certification
- BLS Certification
Additional Information
Authorized to work in the U.S. for any employer.
Timeline
Summer Lifeguard
Boone County Parks And Recreation
05.2026 - 08.2026
Substitute Cook
Boone County Schools
03.2026 - Current
Daycare Teacher
Little Bo Peep Daycare
06.2025 - 02.2026
Receptionist / Call Center
Boone Memorial Hospital
08.2020 - 06.2025
Receptionist
Dr. France and Nunley MD
09.2019 - 02.2020
Optical Assistant
Donna Chaney, OD
10.2018 - 07.2019
Medical Assisting Program -
West Virginia Junior College
High School Diploma -
Scott High School