Manage and approve financing deals, ensuring profitability and customer satisfaction.
Maintain strong relationships with banks, credit unions, and financial institutions to secure the best financing options.
Assisted with recruiting, interviewing, and hiring new department employees.
Successfully managed multiple audits, ensuring accurate financial information was presented to clients and any external parties without discrepancies or delays.
Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
General Sales Manager
Beyer Automotive
12.2023 - 10.2024
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
General Sales Manager
Ourisman Kia of Fairfax
11.2022 - 11.2023
Responsible for Sales and Finance Operations by managing both teams and assessing their performance
Setting clear goals for the departments and collaborating with outside sources to reach the monthly goals and target
Responsible for hiring, training and providing the support and the professional development for the teams
Setting weekly, Monthly and Quarterly Goals and targets for Sales and Finance Departments
Meet with department managers to establish monthly objectives for unit sales, Gross Profits, Expenses and any operating Profit
Addresses Customer Complaints to ensure high level of Customer Satisfaction
General Sales Manager
Brown's Automotive Group
12.2021 - 11.2022
Responsible for managing and leading the Sales Team, and putting up a Process to hit the goal for each month
Managing and Directing the Sales plans for New and Used car sales
Training Sales people for Customer Service excellence
Training Sales staff on the Sales process and how to increase Sales
Building a rapport with other dealerships and keeping channels open for dealers exchange
Reporting to the manufacturer sold cars each month and a full detail of each sale
Responsible for planning and executing a solid sales plan to achieve the monthly goals
Finance Director-Head of Finance
Brown's Automotive Group
05.2021 - 12.2021
Responsible for leading the finance team at the dealership
Partnering with Banks and Build a strong trustful connections with the Bank buyers
Responsible for getting customers approved for auto loans with very competitive rates
Continuously Training Finance Managers to exceed customers expectations and provide quality service
Selling and up selling products like Warranties and Car care plans to customers and hitting the monthly goal of Sales
General Sales Manager
Brown's Automotive Group/Dulles Nissan
12.2020 - 04.2021
Responsible for managing and leading the Sales managers and Sales consultants, and putting up a Process to hit the goal for each month
Responsible for hitting the monthly objective and Gross Target
Training Sales people for Customer Service excellence
Training Sales staff on the Sales process and how to increase Sales
Building a rapport with other dealerships and keep channels open for dealers exchange
Reporting to the manufacturer the numbers of cars sold each month and a full detail of each sale
Finance Manager
Brown's Automotive Group
10.2020 - 12.2020
Working with banks to provide Finance options for customers
Responsible for providing the Right car buying contracts and signing Customers and Finalize paperwork with Banks
Responsible for all Contracts in Transit and making Sure Deals get Funded by banks
Training Finance Managers on providing the right services to customers and presenting Products protection plans
General Sales Manager
Rosenthal automotive/Fairfax Volvo
12.2019 - 10.2020
Responsible for managing and leading the Sales managers and Sales consultants, and putting up a Process to hit the goal for each month
Training Sales people for Customer Service excellence
Training Sales staff on the Sales process and how to increase Sales
Building a rapport with other dealerships and keeping channels open for dealers exchange
Reporting to the manufacturer the numbers of cars sold each month and a full detail of each sale
Sales Manager
Jim Mckay Chevrolet
02.2019 - 12.2019
Responsible for training sales Consultants on performing top notch service
Responsible for training Sales Consultant on product Knowledge and product presentation
Managing the showroom and Staff and Negotiation processes
Product Specialist
Sales Consultant
08.2018 - 02.2019
Promoting the Right Product (Vehicle) to customers while building and maintaining a healthy long-term relationship with the clients
Demonstrate and explain the characteristics, capabilities and features of The product
Matching requirements and interests and closes sales by overcoming objections, negotiating price, completing sales contracts
Provide sales management information and build final sales reports
Business Development
Laisco Networks
02.2015 - 08.2018
Strategy implementation, responsible for planning and recognizing the overall vision of different projects and their solutions
Solution planning, by designing a strategy for the end-to-end solution
Execution strategy, by looking for gaps and translating them into business requirements
Business development
Legend-Mena
04.2012 - 12.2015
Stay connected to customers, by maintaining a fruitful relationship with the company customers
Full Marketing plan, by planning new marketing initiatives and using different ways to market the company using marketing advertising and campaigns
Education
Bachelor of Business Administration - Business Analytics
THE GEORGE WASHINGTON UNIVERSITY, School of Business
Washington, DC
12.2018
Bachelor of Business Administration - Management Information System
Princess Sumaya University For Science and Technology
05.2015
Skills
Microsoft
Data Entry
Java
HTML
Timeline
Finance Director
AutoNation Toyota Leesburg
11.2024 - Current
General Sales Manager
Beyer Automotive
12.2023 - 10.2024
General Sales Manager
Ourisman Kia of Fairfax
11.2022 - 11.2023
General Sales Manager
Brown's Automotive Group
12.2021 - 11.2022
Finance Director-Head of Finance
Brown's Automotive Group
05.2021 - 12.2021
General Sales Manager
Brown's Automotive Group/Dulles Nissan
12.2020 - 04.2021
Finance Manager
Brown's Automotive Group
10.2020 - 12.2020
General Sales Manager
Rosenthal automotive/Fairfax Volvo
12.2019 - 10.2020
Sales Manager
Jim Mckay Chevrolet
02.2019 - 12.2019
Product Specialist
Sales Consultant
08.2018 - 02.2019
Business Development
Laisco Networks
02.2015 - 08.2018
Business development
Legend-Mena
04.2012 - 12.2015
Bachelor of Business Administration - Management Information System
Princess Sumaya University For Science and Technology
Bachelor of Business Administration - Business Analytics
THE GEORGE WASHINGTON UNIVERSITY, School of Business
Future Airpower, Assessments and Analysis SME at Intelligence and Security AdvisorsFuture Airpower, Assessments and Analysis SME at Intelligence and Security Advisors