Shirene Klein
West Bend,WI
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 13+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Care Giver/Small Business Owner
Peace Residential Home
Milwaukee, WI
11.2011 - 11.2023
- Created budgets and monitored expenses to stay within budget limits.
- Managed staff recruitment, hiring, training, and development.
- Ensured compliance with applicable laws and regulations while running the business.
- Advised employees on best practices regarding safety protocols and procedures.
- Resolved conflicts between staff members and customers when necessary.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
NHCO certification -
Phlebotomy USA
Wauwatosa, WI02-2024
HSED -
MATC
Madison, WI02-1999
Skills
- Accounting oversight
- Planning and execution
- Budget Management
- Staffing
- Payroll Administration
- Compassion and Empathy
- Complex Problem-Solving
- Patient Care
- Compassionate communication
- Patient Relations
- Care plan implementation
- Medical terminology knowledge
- Collecting specimens
- Infection control procedures
- Documentation expert
- Case Management
- Responding to emergencies
- Understands medical procedures
- Preparing meals
- Assisting with personal grooming
- HIPAA Compliance
- Medical Records Management
- Calm and level-headed under duress
- Valid [State] driver's license
References
References available upon request.
Timeline
Care Giver/Small Business Owner
Peace Residential Home
11.2011 - 11.2023
NHCO certification -
Phlebotomy USA
HSED -
MATC
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