
• Performed phlebotomy procedures on patients of all ages in both inpatient and outpatient settings.
• Prepared patients and equipment for blood draws, ensuring proper identification and specimen labeling.
• Instructed patients on the correct procedures for urine specimen collection.
• Maintained a clean and organized work environment while following strict safety and infection control protocols.
• Communicated effectively with patients, nursing staff, and physicians to coordinate specimen collection and respond to inquiries.
• Participated in quality assurance and routine maintenance of phlebotomy equipment.
• Oriented and trained new employees on lab procedures and protocols.
• Ensured timely and accurate delivery of specimens to appropriate lab departments.
• Maintained current knowledge of laboratory standards and complied with all relevant regulations and documentation procedures.
• Held a valid Washington State Medical Assistant-Phlebotomy (MA-P) certification throughout employment.