Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shirin Pirzadeh

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sr. Relationship Manager

First Republic Bank
02.1998 - Current


  • Develops new business by contacting prospects and clients, and by cross-selling Bank products and services that include credit (commercial & residential lending), estate planning/trust/investment, life insurance and cash management.
  • Participates and provides leadership in Bank and community activities to increase Bank’s brand visibility and to enhance new business opportunities.
  • Serves as point of contact for all of client’s needs
  • Applies deep expertise in bank products, processes and systems and effectively trouble shooting to ensure a high-quality client experience.
  • Coordinates closing with closing/funding department, clients and attorneys.
  • Serves as a daily escalation resource to ensure client expectations are met or exceeded.
  • Advises clients on loan products, options, rates, terms and collateral requirements.
  • Advises business clients on cash management/deposits solutions.
  • Advises clients, on business management and other financial matters.
  • Acts as the prime subject matter expert for internal/external stakeholders.
  • Provides oversight, monitoring, and reporting specific to assigned business group for regulatory remediation.
  • Analyzes financial and related data to determine the needs of the client for proper structuring of the Bank's products and services.
  • Monitors and tracks performance, and addresses any issues.
  • Ensures proper documentations for loans and cash management services.
  • Reviews loan applications and cash management service agreements for completeness and accuracy and submits applications to appropriate departments for timely processing.
  • Evaluates and structures loan requests, determining appropriate documentation for Approved loans.
  • Negotiates terms under which credit/cash management services will be extended, including costs, repayment method, collateral requirements.
  • Follows up after closing to insure all documents are completed and filed.
  • Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.
  • Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.
  • Tracks implementation requests to keep the process on track with timelines.
  • Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.
  • Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.
  • Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.
  • Maintains current client information on Bank system/files to ensure client history is accurate and complete.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.

Education

Associate of Arts - Accounting And Finance

College of San Mateo
San Mateo, CA

Skills

  • Business Development
  • Client Rapport-Building
  • Client Inquiry Management
  • Identifying Trends
  • Special Event Projects
  • Customer Interaction
  • Maximizing Coverage
  • Presentations and Lectures
  • Managing Client Relationships
  • New Client Acquisition
  • Investment Properties
  • Client Needs Analysis
  • Credit Approval and Denial

Certification

  • Licensed Series 7 & 63
  • Licensed Life Insurance

Timeline

Sr. Relationship Manager

First Republic Bank
02.1998 - Current

Associate of Arts - Accounting And Finance

College of San Mateo
Shirin Pirzadeh