Shirish Jorapur

• Responsible for managing large multi-million multi- year engagements and SaaS product implementation for Ivalua Customers
• Lead design and impact and gap analysis sessions and translate business requirements into a custom solution for clients’ module specific needs.
• Manage overall project schedule, Work with Product management, Solutions Architect and SME to design the solution that best meets the client's requirements. Maintain a comprehensive portfolio backlog, inclusive of both product and technology needs
• Demonstrate expertise of software engineering fundamentals through a detailed understanding of product design, Product lifecycle, software development practices and support services.
• Establish a consistent, project management framework and excellent development processes to deliver high quality software implementation, in rapid iterations.
• Lead a large team through all SDLC phases to ensure the solution performs as designed and implement feedback/refinements within timeline and budget.
• Manage production release and cutover activities, support clients through go-live process and play a key role in promoting solution adoption.
• Manage the Performance Testing & Security Testing for the implementation
• Streamlined technology project workflows by implementing agile methodologies, resulting in increased efficiency and faster delivery times.
• Implemented change management processes for smoother transitions during technology upgrades or system integrations.
• Improved stakeholder satisfaction by effectively communicating project updates and addressing concerns in a timely manner.
• Managing Contracting Services for Professional Services - Change Requests, LOE and SOW creation and approvals

Key Projects worked :

Customer : American Express

Type of Industry : Cards and Payments

Role : Program Manager /Release Train Engineer/ Scrum Master / Product Manager

Project : Marketing Automation a multi-year initiative to automate trigger-based marketing campaigns for AMEX cards based on customer spend

Responsibilities :

• Perform detail system study to understand the overall IT landscape based on the strategy adopted by marketing team to create intake & product backlogs list for Cards campaign - digital platforms like – online, email and mobile etc
• Plan and lead the PI Planning strategy activities and work with multiple Agile teams towards the prioritization & implementation
• Create/maintain product backlog features in Rally/Jira/Confluence and work with multiple platform teams for seamless execution
• Create and present executive dashboard for capacity planning and reporting at program and portfolio level to business teams leadership and other stakeholders as part of Monthly OPS review
• Report to management on the continuous improvement of activities and conduct audits to ensure adherence to quality metrics
• Develop an evaluation method to assess program strengths and identify gaps, propose improvement opportunities and provide recommendations
• Coordinate/conduct periodic reviews with internal and external stakeholders to track overall schedule adherence and quality of the deliverables
• Ensure effective risk management by logging, characterizing qualitative and quantitative risks and proposing mitigation plans
• Exercise effective change management on projects by ensuring a thorough impact analysis, schedule change control meetings and track the requests to closure
• Ensure SDLC compliance charters as per AMEX SAFe guidelines
• Supported launch of 6 campaigns with up to 60% increase in conversion over the standard

Customer : American Express

Type of Industry : Cards and Payments

Role : Scrum Master / Product Manager

Project : "Bring Your Own Device” (BYOD)

Responsibilities : Launch of the “Bring Your Own Device” (BYOD) program to provide employees access to enterprise applications and data on their personal smartphones and tablets.

• Create/maintain product backlog features in Rally/Jira/Confluence and work with multiple platform teams for seamless execution
• Work with BYOD provider - Citrix on the use case implementations and testing
• Expand program offering and enhance the quality of existing programs
• Liaise with the marketing/communications team to increase awareness of programs
• Evaluate leading BYOD products based on Amex specific needs and platform compatibility
• Define scope of proof of concept / MVP and roadmap for future enhancements
• Work with Citrix subject matter experts and security/ compliance teams for vulnerability testing and resolution
• Scale the program to 5 countries and around 2000 active users
• Coordinate project plans and budget across workstreams to drive each phase of the product

Customer : American Express

Type of Industry : Cards and Payments

Role : Technical Project Manager

Project : "Bring Your Own Device” (BYOD)

Responsibilities : Implementation of Financial Reporting eXchange platform (FRX) responsible for generating all the AMEX Bank Holding company reports to be filed for monthly / quarterly / yearly to Federal.

• Worked closely with the business team to define the requirements and workflows, prepared process flow diagrams
• Define project timelines and schedule , dashboard reporting on the progress.
• The product was built on Oracle fusion middleware platform with files and feeds received from the various system and processed through FRX to generate these compliance reports.
• Proactively came up with number of performance improvement measures based on industry standards and best practices
• Worked closely with Oracle Product team to optimize the performance of the platform
• Defined and setup onsite – offshore based support model

Customer : Capital One, Richmond, Virginia

Type of Industry : Cards and Payments

Role : Technical Project Manager

Project : Implementation of real time messaging (RTM) platform as service

Responsibilities : Project manager responsible for managing a real time messaging (RTM) services and Platform as Service initiative

· Responsible for building and maintaining 800 + web services connecting across legacy and UI application in highly secured environment

· Define roadmap, infrastructure needs, and services mapping for POD and POA architecture

· Lead the initiative to optimize the web services to increase the throughput of the services

· Translate complex technical solutions into simple flow diagrams and presentations for different levels of business stakeholders

· Manage funding, onsite / offshore model , resource allocation, and financial reporting to executive audience

Role : Technology Lead

Responsibility : Application development and maintenance for customers in Healthcare, Travel and Logistics industry

Technologies : .NET , MS SQL , Java Script, HTML , XML

Projects : Tenet Healthcare, Diamond Insurance, SITA, Cendant