Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SHIRISHA JAYANTY

Glendale,AZ

Summary

A senior experienced professional with demonstrated capabilities in software product delivery by partnering across cross-functional teams (product, engineering, architecture, operations, quality assurance, infosec). Skilled in defusing complex and ambiguous initiatives to simplicity. Drive initiatives based on enterprise-first and customer-first attitudes. Ability to handle multiple projects simultaneously with attention-to-detail. Aspiring to leverage current skills and knowledge for a formal Product Management role.

Overview

27
27
years of professional experience

Work History

Technical Program Manager

INTRAEDGE
02.2022 - Current

• Worked closely with multiple product management teams, data science and engineering teams to drive delivery of critical initiative with hard compliance date during holiday day period.
• Received kudos from several product managers and delivery leaders for collaboration and product delivery skills across multiple parallel initiatives entailing third party credit bureau and fraud SaaS integrations, POA migrations and launch of new functionality such as bank-based underwriting.
• Presented insights that led to discovery of existing production issues and their immediate fixes.
• Demonstrated steep learning curve on complex credit and fraud risk product that entails API orchestration and camel-based routing due to self-starter, analytical and research skills.
• Coached and scaled junior developers on verification and validation best practices to attain speed and accuracy for troubleshooting.
• Developed semi-automation using R to transform complex nested data into spreadsheets.
• Routinely leveraged technical tools to shape or unblock discovery, solutioning, testing issues and/or production issues.

Senior Technical Program Manager - Delivery

EXACT PAYMENTS
08.2021 - 01.2022
  • Performed end-to-end application delivery (JIRA, Confluence) of multiple scrum teams for building payment service provider based on micro-services architecture and its integration with existing payment transaction gateway
  • Partnered with Product and Engineering team for backlog prioritization, lead refinement sessions, do independent product inspection and provide guidance on show- n-tell for wider audience.
  • Partnered with DevOps and Ops team for elicitation of infra requirements for application hosting and routing.
  • Partner with Chief Architect, Ops Lead, CISO and Engineering leads to ensure that roadmap initiatives are aligned with Business priorities.
  • Participate in 3rd-party API integration meetings and manage delivery milestones.
  • Build better Agile practices for increasing delivery within Sprint cycles and in-accordance with PCI SOC compliance.

Manager

COGNIZANT TECHNOLOGIES
05.2010 - 08.2021
  • Delivered several technical initiatives smoothly and ahead of other teams by structuring user stories discovery and solutioning iterative sprint delivery plan; initiatives span database migrations, cloud migrations, source code repo migrations, and remediation of PII data residing in code bases.
  • Guided product and scrum team to better agile practices for gaining SDLC compliance within 3 weeks of starting.
  • Act as single point of contact between CISO organization and Digital, Analytics and Architecture application engineering teams for program delivery of data protection initiatives via voltage and CyberArk integration for around 400 applications; Influenced prioritization for data protection initiatives with scrum Teams and Product owners by presenting data gathered thru industry research, by emphasizing “customer-first” and “Enterprise-first” behaviors.
  • Enabled easy understanding & faster implementation of CyberArk products introduced in the organization by creating knowledge sharing and technical materials that depict translation of the product architecture to technical use cases across the application's eco-system.
  • Introduce automation and one-views, using R, ShinyR & Rmarkdown for faster identification of actionable insights that resulted in the program status change from a seven-month “red” to “green” in two months and free-up time for active program management.
  • Planned and executed transition of product delivery from monthly to bi-weekly production rollout plan, while managing activities such as team ramping, setting up new code environments, and managing SDLC deliverables across overlapping releases for demanding business user.
  • Made major contribution in minimizing user acceptance testing (UAT) defects by enforcing practice of right-detail requirements and doing “Show N Tell” frequently to gain early business feedback.
  • Changed perception of leadership on impact of bugs discovered during late stage SIT vs impact of gap discovered during early phases of SDLC
  • Prevented major impacts during code merge phase of concurrent projects by identification, and communication of potential requirement conflicts, design conflicts and leading effective issue resolution.
  • Established geographically dispersed team from scratch and facilitated training on Agile methodology (including on story point estimation, used practical methods for sprint capacity estimation), and delivered user stories in design-develop-integrate-test-release model rather than splitting waterfall phases across sequential sprints; thereby recognizing as role-model project for other teams.
  • Influenced custom solutioning of response-time issue by analyzing log data and narrowing down issue to one large single client.
  • Created technical roadmap, managed project budgets for personalization migration and new initiatives.

Project Manager

SUNSOFT LLC
02.2010 - 04.2010
  • Formulated and managed schedule and cost estimation across multiple site page teams for personalization engine migration & digital site navigation for banking & finance client.

IT Manager

AAA NORTHERN CALIFORNIA, NEVADA & UTAH
09.2007 - 12.2009
  • Delivered end-to-end technical implementation of IBM's Initiate product for 360 view of customer by combining data from disparate sources using Informatica ETL tools and Java and spearheading data linkage issues.
  • Developed technical delivery roadmap, estimation, and budgeting for master data management (MDM) initiatives.
  • Executed troubleshooting and resolution of production support issues and solutioning for data corrections.

Consultant

I-FLEX INDIA
10.2004 - 09.2007
  • Delivered end-to-end implementation of several anti-money laundering projects for banking & finance client, multiple data-warehousing and BI projects for State Street, Bank of Barbados using PLSQL, Informatica, Java and Cognos suite of products.
  • Drafted detailed requirements for enterprise-wide business intelligence solution for major banking and investment firm in Georgia, (ex-USSR).
  • Translated very thin, ambiguous requirements into solution architecture, schedule and cost estimations as response to RFPs.

Programmer Analyst

INFOSYS
03.2003 - 09.2004
  • Performed software development life cycle (analysis, design, coding on i-series, testing, UAT, release and production support) of several initiatives for casino management system.

Programmer Analyst

SIGMA PROJECT SERVICES INC
05.1998 - 03.2003
  • Completed end-to-end software development life cycle (analysis, design, coding on i-series, testing, UAT, release and production support) and third-party API integration of several initiatives in transportation domain ; managed business planning for start-up initiative for NASA sponsored earth science product

Software Engineer

ZENSAR TECHNOLOGIES
06.1996 - 04.1998
  • As youngest freshman software engineer to be sent for client on-site activities, performed software development life cycle (analysis, design, coding on i-series, testing, UAT, release, and production support) for Fiserv banking applications supporting Southeast Asia Regional projects on tele-banking and regional language printing of bank statements.
  • As fresh software engineer contributed directly to tight deadlines by delivering bug-free code using PLSQL and Ingress-C for digitization of retails operations of Dixons supermarket chain.

Education

Master of Industrial Administration -

Carnegie Mellon University
Pittsburgh, PA
12.2001

Bachelor of Engineering - Computer Science

Barkatullah University
Bhopal, MP
05.1996

Skills

  • Product Delivery
  • SDLC - Agile and Continuous delivery
  • API Integration, Architectural and Code patterns
  • Discovery, Research and Code Reading Skills
  • Quantitative and Data Analysis skills - SQL, R, Python, Spreadsheets
  • Stakeholder negotiations and building partnerships
  • Managing dependencies and delivery commitments
  • Problem-Solving
  • Tools (Postman, Rally, JIRA, Wiki, Figma, Lucid)
  • Team Lead and uplifting
  • Continuous Learning and Adaptability

Accomplishments

  • Product Management (from Product School) - Sep 2023
  • Algorithms and Data Structures - 2021
  • AI and Big-Data Certifications - 2018 thru 2019
  • Project Management Professional (PMP) , Certified Scaled Agile Framework (SAFe) 4 Program Consultant

Timeline

Technical Program Manager

INTRAEDGE
02.2022 - Current

Senior Technical Program Manager - Delivery

EXACT PAYMENTS
08.2021 - 01.2022

Manager

COGNIZANT TECHNOLOGIES
05.2010 - 08.2021

Project Manager

SUNSOFT LLC
02.2010 - 04.2010

IT Manager

AAA NORTHERN CALIFORNIA, NEVADA & UTAH
09.2007 - 12.2009

Consultant

I-FLEX INDIA
10.2004 - 09.2007

Programmer Analyst

INFOSYS
03.2003 - 09.2004

Programmer Analyst

SIGMA PROJECT SERVICES INC
05.1998 - 03.2003

Software Engineer

ZENSAR TECHNOLOGIES
06.1996 - 04.1998

Master of Industrial Administration -

Carnegie Mellon University

Bachelor of Engineering - Computer Science

Barkatullah University
SHIRISHA JAYANTY