Summary
Overview
Work History
Education
Skills
Certification
Timeline
Shirita Jenkins

Shirita Jenkins

Cottondale,AL

Summary

I have over 10 years of management experience. I’ve recently worked at cvs, where I started as a part time cashier to operation manager within less than a year.

Overview

16
16
years of professional experience
6
6
Certifications

Work History

Housekeeper

Springhill Suites
Tuscaloosa
  • Clean suites, dust, mop, train, change lining, make bed.

Cook/Cashier

DCH HEALTH SYSTEM
Tuscaloosa
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Planned menus for different events, seasons and customer requests.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Shift Manager/Pharmacy Technician

CVS Health
Tuscaloosa
02.2023 - 01.2024
  • Assisted in budget preparation for the department which led to better financial management throughout the year.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Assistant General Manager (AGM)

KFC
Tuscaloosa County
08.2022 - 02.2023
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Store Manager

Cricket Wireless
Tuscaloosa
06.2021 - 08.2022
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Administrative Assistant

Maude Whatley Health Services
07.2021 - 11.2021
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Developed strategies to streamline and improve office procedures.
  • Established administrative work procedures to track staff's daily tasks.

Shift Manager and pharmacy tech.

Walgreens
08.2018 - 06.2021
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Assisted in budget preparation for the department which led to better financial management throughout the year.

Assistant Manager

Rite Aid
Tuscaloosa
02.2018 - 06.2021
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Mental Health Worker

Bryce Hospital
Tuscaloosa
12.2015 - 11.2016
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
  • Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
  • Utilized evidence-based practices, such as Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and Motivational Interviewing to support patient progress.
  • Provided clients with recommendations to community resources.

Assistant Store Manager

Kangaroo Express
Northport
01.2013 - 01.2015
  • My role as an assistant manager, I provided great customer service and went above and beyond for my customers.

Customer Service Manager

Lowes
Tuscaloosa
03.2008 - 10.2012
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Kept accurate records to document customer service actions and discussions.

Education

High school or equivalent - undefined

Central High School

Associate Of Business Administration - Medical Insurance Coding

Ultimate Medical Academy - Clearwater, Clearwater, FL

Skills

Management (9 years)undefined

Certification

ServSafe (10/2017 - Now)

Timeline

Shift Manager/Pharmacy Technician - CVS Health
02.2023 - 01.2024
Assistant General Manager (AGM) - KFC
08.2022 - 02.2023
Administrative Assistant - Maude Whatley Health Services
07.2021 - 11.2021
Store Manager - Cricket Wireless
06.2021 - 08.2022
Shift Manager and pharmacy tech. - Walgreens
08.2018 - 06.2021
Assistant Manager - Rite Aid
02.2018 - 06.2021
Mental Health Worker - Bryce Hospital
12.2015 - 11.2016
Assistant Store Manager - Kangaroo Express
01.2013 - 01.2015
Customer Service Manager - Lowes
03.2008 - 10.2012
Housekeeper - Springhill Suites
Cook/Cashier - DCH HEALTH SYSTEM
Central High School - High school or equivalent,
Ultimate Medical Academy - Clearwater - Associate Of Business Administration, Medical Insurance Coding

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Shirita Jenkins