Shirkela Wilson
Memphis,TN
Summary
Detail-oriented Surgical Technologist with 2+ years of experience supporting diverse surgical procedures. Skilled in instrumentation, sterile technique, and promoting team efficiency, with proven ability to adapt in high-pressure environments while ensuring patient safety and effective communication with medical staff.
Overview
7
7
years of professional experience
Work History
Surgical Technologist
Methodist Germantown Hospital
04.2024 - Current
- Preparing surgical trays and equipment daily, ensuring 100% compliance to safety standards in the operating room.
- Assisting a surgical team in General, GYN and robot with an average turnover of 4-6 surgeries per day, ensuring efficient operations.
- Maintaining meticulous tracking of surgical supplies before and after procedures, leading to zero discrepancies during audits.
- Actively monitoring and maintaining the highest standard of sterile technique to minimize the risk of infection.
Patient Access Coordinator
Methodist Germantown Hospital
10.2021 - 04.2024
- Conducted patient registration procedures, ensuring confidentiality and compliance with healthcare regulations.
- Enhanced communication between departments by regularly updating patient information and coordinating schedules.
- Provided compassionate service to patients and their families during difficult times, addressing concerns promptly and offering assistance as needed.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
Office Coordinator
OrthoSouth Physical Therapy
08.2018 - 06.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Education
MLH Associate Advancement Program - Surgical Technology
University of Memphis
Memphis, TN06-2024
High School Diploma -
Craigmont High School
Memphis, TN05-2011
Skills
- Aseptic and sterile techniques
- Surgical instrumentation
- Operating room preparation
- Pre- and post-surgical counts
- Communication and teamwork
- Adaptability
- Critical thinking
- Stress management
Timeline
Surgical Technologist
Methodist Germantown Hospital
04.2024 - Current
Patient Access Coordinator
Methodist Germantown Hospital
10.2021 - 04.2024
Office Coordinator
OrthoSouth Physical Therapy
08.2018 - 06.2020
MLH Associate Advancement Program - Surgical Technology
University of Memphis
High School Diploma -
Craigmont High School
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