Shirleen Horton
Hephzibah,GA
Summary
Thorough Medical Advisor looking to tackle new responsibilities. Independent and self-sufficient with many years of experience in the pharmaceutical industry. Adept at performing meticulous research and keeping professional at all times.
Overview
10
10
years of professional experience
Work History
Medical Advisor
Doctors Hospital
Augusta, GA
07.2023 - Current
- Reviewed clinical protocols, guidelines and standards of care.
- Advised physicians on appropriate use of medications based on evidence-based medicine principles.
- Collaborated with other departments to ensure regulatory compliance.
- Developed training materials for medical staff on best practices.
- Provided strategic advice to internal teams on medical-related topics.
- Participated in team meetings to discuss new initiatives and strategies.
Patient Service Representative
Doctors Hospital
Augusta, GA
01.2023 - 07.2023
- Scanned documents into electronic health record system as needed.
- Answered incoming calls in a professional manner.
- Assisted with scheduling follow-up appointments according to provider availability.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Performed administrative duties such as filing, faxing, photocopying.
Medical Registrar
Baptist Medical Center
Remote, DE
01.2021 - 01.2023
- Maintained accurate documentation of all patient encounters including diagnoses, treatments, medications prescribed and follow-up instructions.
- Responded promptly to inquiries from family members regarding patient care issues or concerns.
- Facilitated communication between healthcare providers when transferring patient care responsibilities between services.
- Performed clinical duties such as taking patient histories, performing physical examinations, ordering laboratory tests and interpreting results.
- Prescribed medications according to established guidelines while monitoring potential side effects or drug interactions.
- Provided guidance to junior medical registrars and other healthcare professionals.
- Provided education to patients regarding their conditions and available treatments options.
Medical Administrative Assistant
Army Medical Department Center and School
El Paso, TX
02.2018 - 01.2021
- Greeted patients, verified insurance coverage and collected copayments.
- Verified accuracy of medical codes on claims prior to submission.
- Created spreadsheets in Excel for tracking purposes.
- Processed referrals from primary care physicians and specialists as needed.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Assisted in billing activities by submitting claims electronically, mailing paper claims to payers and following up on unpaid or denied claims.
- Assisted with scheduling diagnostic tests such as X-rays, MRIs, and CT scans when requested by physicians or nurse practitioners.
- Assisted with coding medical records using ICD-10 coding standards.
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
Payment Specialist
Priority Workforce
Remote, DE
01.2015 - 02.2018
- Performed data entry into the company's financial system as needed.
- Reviewed documentation from vendors prior to processing payments.
- Identified and resolved billing issues efficiently and accurately.
- Processed payments for various clients in a timely manner.
- Ensured compliance with internal policies and procedures related to payments.
- Analyzed past due accounts to determine appropriate action plans for collection.
Education
Bachelor of Arts - Medical Insurance Billing
Med Tech College - Indianapolis
Indianapolis, IN04-2024
Skills
- Product Labeling
- Sound decision-making abilities
- Product Lifecycle Management
- Medical data management
- Medication Administration
- Diagnosis and treatment
- Protocol development
Timeline
Medical Advisor
Doctors Hospital
07.2023 - Current
Patient Service Representative
Doctors Hospital
01.2023 - 07.2023
Medical Registrar
Baptist Medical Center
01.2021 - 01.2023
Medical Administrative Assistant
Army Medical Department Center and School
02.2018 - 01.2021
Payment Specialist
Priority Workforce
01.2015 - 02.2018
Bachelor of Arts - Medical Insurance Billing
Med Tech College - Indianapolis
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