SHIRLEN NATSAI KAJOKOTO
Harare,Zimbabwe
Summary
Resourceful Casino Dealer known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in customer service, conflict resolution, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive guest conduct experiences.
Overview
5
5
years of professional experience
Work History
Casino Supervisor and Casino Dealer
Celebrity Cruises
Miami, Florida
01.2022 - Current
- Dealing all table games that are Dice,Texas Hold’em Poker,Three Card Poker,Ultimate Texas Hold’em Poker,Blackjack,Roulette and doing table count.
- Monitored table games and slot areas for policy adherence.
- Inspected casino floor for compliance, safety, and gaming standards.
- Dealing all table games that are Dice,Texas Hold’em Poker,Three Card Poker,Ultimate Texas Hold’em Poker,Blackjack,Roulette and doing table count.
- Enforced casino procedures across gaming, service, and public areas.
- Reported irregularities to supervisors and security teams.
- Verified equipment conditions across the Casino
- Documented inspection findings and incident details accurately.
- Assisted in training new inspectors on safety protocols and standards.
Education
Ordinary Level -
Warren Park High School
Skills
- Gaming regulations
- Regulatory compliance
- Training new staff
- Guest service
- Effective communication
- Adaptability
- Conflict resolution
- Analytical thinking
- Able to operate under pressure
- Communication Skills:
Personal Information
- Date of Birth: 1994-12-29
- Gender: Female
- Nationality: Zimbabwean
- Passport Number :AE666782
- ID Number: 63 -2090328 D 44
Refferences
- Date of Birth: 1994-12-29
- Gender: Female
- Nationality: Zimbabwean
- Passport Number :AE666782
- ID Number: 63 -2090328 D 44
Languages
- Date of Birth: 1994-12-29
- Gender: Female
- Nationality: Zimbabwean
- Passport Number :AE666782
- ID Number: 63 -2090328 D 44
Timeline
Casino Supervisor and Casino Dealer
Celebrity Cruises
01.2022 - Current
Ordinary Level -
Warren Park High School