Summary
Overview
Work History
Education
Skills
Summary - Statement
Career Overview
Timeline
Generic

Shirlene Renee Hester

Broomfield,CO

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Marketing Manager

AdNet
03.2015 - 09.2016
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends
  • Evaluated return-on-investment and profit-loss projections
  • Developed marketing strategies and campaigns each quarter
  • Collaborated with marketing and communications teams on standardization, design and production of marketing materials
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization.

Project Manager/ Manager

JJ&C Marketing
08.2015 - 12.2015
  • Set up Ring Central phone system, ordered all office equipment and supplies ,acquired our outsource lead generators, analyzed demographics for our sales, scheduled venues, travel and hotels for our traveling sales teams.
  • Did all the interviews,hiring and training to get this room up and going. Also handled HR duties of terminations and payroll.
  • Booked the venues, taught confirmations and marketing to all of the employees.

Trainer/Management

Epic Journey
02.2014 - 11.2015
  • Wrote phone scripts and rebuttals, hired new and old blood in this business
  • Trained all departments from the Office Mgr (HR procedures and payroll), Floor Mgrs, Tele- Marketers. and the Confirmation Department.

Reservationist

Leisure Getaways Inc.
06.2012 - 07.2013
  • Returned to being a reservation and was considered many times for promotion.

Evening Manager

Resort Points International
03.2008 - 11.2010
  • Started as a part-time telemarketer and learned about timeshare solutions, including upgrading, downsizing, conversion, travel clubs, and exit programs.

Education

Human Resources Management

Lonestar College
Conroe, TX

Office management -

Southwest Louisiana Voch-Tech
Leesville, La
01.1981

Skills

Staff Management

Customer Relationship Management (CRM)

Brand Promotion

Strategic Planning

Marketing campaigns

Project Management

Business Development

Marketing Analytics

Corporate Communications

Market Analysis

Budgeting and Allocation 

Vendor Relations

PeopleSoft

Market Trends Analysis

Decision-Making

Promotional Events

Staff Monitoring

Performance Evaluation

Lead Generation

Training and Onboarding

Calendar Management

Teamwork and Collaboration

Problem-Solving

Time Management

Summary - Statement

Future Opportunities I believe will be there for both the company and for myself. I love being in this industry and I like to give 110% to my job. With the possibilities of being in sales or a VO. Just the chance to learn more and better myself in the travel industry. I feel like I could sell Diamond Resorts and help the company pull in some money. Eventually I may end up in Customer Service with just so many opportunities. I am willing to relocate and I have no responsibilities such as a spouse or young children.

Career Overview

  • Quality leadership
  • Mobile marketing
  • Accounting and finance
  • Customer service-oriented
  • Start-up background
  • Deadline-driven
  • Enthusiastic team player
  • Self-directed
  • Problem solving
  • Project management
  • Trade shows

Timeline

Project Manager/ Manager

JJ&C Marketing
08.2015 - 12.2015

Marketing Manager

AdNet
03.2015 - 09.2016

Trainer/Management

Epic Journey
02.2014 - 11.2015

Reservationist

Leisure Getaways Inc.
06.2012 - 07.2013

Evening Manager

Resort Points International
03.2008 - 11.2010

Human Resources Management

Lonestar College

Office management -

Southwest Louisiana Voch-Tech
Shirlene Renee Hester