Shirlentra Ervin
Kaufman,TX
Summary
Dedicated Social Worker Assistant well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
13
13
years of professional experience
Work History
Certified Nurses Aide
Town East Rehab
Mesquite, TX
09.2006 - 04.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
Social Worker Assistant
Town East Rehab
Mesquite, TX
01.2009 - 05.2010
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Explained medical care options to help families make informed healthcare decisions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Encouraged socialization and engagement through therapy, music therapy and social activities.
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Supported program leadership in handling day-to-day management needs of busy office.
- Detailed residents' medical and social needs for personnel and arranged for appropriate services.
Restorative Aide
Town East Rehab
Mesquite, TX
02.2007 - 02.2009
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Documented each patient case with updates in computer system.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Assisted [Number] Physical Therapists to initiate different patient care plans in outpatient setting.
- Worked in acute care setting and created individualized exercise programs for patients.
Program Director and Summer Food Pragram
Salvation Army Boys And Girls Club
Houston, Texas
06.2001 - 10.2004
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Maintained and updated project related documents.
- Improved success of program by making proactive adjustments to operations.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Assisted program manager with developing budget and schedule.
- Improved success of program by making proactive adjustments to operations
Food Service Worker
Aldine ISD
Houston, Texas
08.2000 - 06.2001
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cooked batches of food according to standard recipes.
- Made food according to standard recipes with requested changes for customer satisfaction
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
- Observed customer purchases in line and differentiated between standard portions
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Sanitized dining ware and kitchen equipment according to health code standards
- Greeted customers at counter to fulfill requests and answer questions
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Education
Certification - Nursing Assistance
Genesis Career Institute
Garland, TX06.2006
High School Diploma -
Aldine High School
Houston, TX06.1994
Skills
- Output Monitoring and Reporting
- Bedsore Prevention
- Electronic Recordkeeping
- Caregiver Relations
- Activities of Daily Living (ADL) Support
- Vital Signs Collection
- Fluid Measurement
- Grooming and Bathing Assistance
- Feeding Assistance
- Companionship and Emotional Support
- Supporting Personal Needs
- Recording Vital Signs
- Documenting Behaviors
Timeline
Social Worker Assistant
Town East Rehab
01.2009 - 05.2010
Restorative Aide
Town East Rehab
02.2007 - 02.2009
Certified Nurses Aide
Town East Rehab
09.2006 - 04.2012
Program Director and Summer Food Pragram
Salvation Army Boys And Girls Club
06.2001 - 10.2004
Food Service Worker
Aldine ISD
08.2000 - 06.2001
Certification - Nursing Assistance
Genesis Career Institute
High School Diploma -
Aldine High School
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