Shirley Alllen
Jacksonville
Summary
Dedicated professional with a proven track record at Pinkerton Security, showcasing superior customer service and a keen eye for detail through effective CCTV surveillance. Demonstrated reliability and professionalism across diverse roles, enhancing safety, and streamlining operations. Achieved a zero-accident record, underscoring a commitment to excellence and ethical standards in all tasks undertaken.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
25
25
years of professional experience
Work History
Cleaner Helper
Tony Cleaning and Handyman Service
08.2018 - Current
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Family Caregiver
Self Employed
05.2007 - 08.2018
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
Cashier
Bealls Store
03.2005 - 05.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Security Officer
Pinkerton Security
06.2000 - 03.2005
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
Forrest Senior High Shcool
Jacksonville, FL06-1990
Skills
- Reliability and punctuality
- Work prioritization
- Task delegation
- Professionalism and ethics
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
Timeline
Cleaner Helper
Tony Cleaning and Handyman Service
08.2018 - Current
Family Caregiver
Self Employed
05.2007 - 08.2018
Cashier
Bealls Store
03.2005 - 05.2007
Security Officer
Pinkerton Security
06.2000 - 03.2005
High School Diploma -
Forrest Senior High Shcool
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