Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining thehighest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Guthrie Medical Group
Horseheads, N.Y
10.2023 - Current
Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Kept facility stocked with necessary supplies, equipment and instruments.
Prepared treatment rooms for patient examinations.
Conducted follow-up calls to check on patient progress after treatments or surgeries.
Documented notes during patient visits.
Assisted in scheduling appointments for patients in a timely manner.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Registered Medical Assistant
Pinehurst Medical Clinic, Internal Medicine
Pinehurst, NC
06.2023 - 08.2023
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Organized charts, documents and supplies to maintain team productivity.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Supervisor
Magnolia Gardens Assisted Living
Southern Pines, NC
10.2020 - 11.2021
Complied with company policies, objectives and communication goals.
Monitored employee productivity to provide constructive feedback and coaching.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Senior HR Operations Specialist at The Guthrie Clinic / Guthrie Medical GroupSenior HR Operations Specialist at The Guthrie Clinic / Guthrie Medical Group
Senior HR Operations Specialist at The Guthrie Clinic / Guthrie Medical Group P.C.Senior HR Operations Specialist at The Guthrie Clinic / Guthrie Medical Group P.C.