Shirley Bowman
Customer Service Representative
Dallas,TX
Summary
Versatile and dedicated professional with experience at Select Specialty, adept in chemical-handling safety and delivering exceptional customer service. Excelled in quality assurance standards and continuous improvement, significantly enhancing operational efficiency. Skilled in inventory control and patient care, demonstrating a proactive approach to achieving employer-desired outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Laundry Clerk
Wash & Dry Laundromat
Dallas, TX
03.2017 - 02.2024
- Processed customer orders for special laundering services.
- Maintained a detailed record of daily activities including number of loads processed.
- Kept work area tidy at all times by disposing of trash promptly and sweeping floors regularly.
- Reported any malfunctions or broken equipment immediately to supervisors.
Customer Service Representative
711
Dallas, TX
01.2009 - 03.2017
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
Certified Nursing Assistant/Certified Medical Assistant
Select Specialty
Dallas, TX
04.2004 - 01.2009
- Transported patients to treatment units, using wheelchair or stretcher.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Observed patients for any changes in their physical or mental condition.
- Administered medications as directed by registered nurse or physician.
Education
GED -
Richwood High School
Monroe05-2004
Skills
- Chemical-handling safety
- Energy conservation practices
- Inventory control
- Garment inspection proficiency
- Continuous improvement mindset
- Quality assurance standards
Certification
- Certified Nursing Assistant
- Certified Medication Aide
Timeline
Laundry Clerk
Wash & Dry Laundromat
03.2017 - 02.2024
Customer Service Representative
711
01.2009 - 03.2017
Certified Nursing Assistant/Certified Medical Assistant
Select Specialty
04.2004 - 01.2009
- Certified Nursing Assistant
- Certified Medication Aide
GED -
Richwood High School
Similar Profiles
BABATUNDE RIDWAAN ILESANMIBABATUNDE RIDWAAN ILESANMI
Management Trainee at Express wash & dry laundromatManagement Trainee at Express wash & dry laundromat
Henry FriersonHenry Frierson
Owner /Operator at Surf N Wash LaundromatOwner /Operator at Surf N Wash Laundromat
Deborah VeihdefferDeborah Veihdeffer
Laundromat Manager at Wash King LaundromatLaundromat Manager at Wash King Laundromat