Shirley Brown
New Bern,NC
Summary
Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
26
26
years of professional experience
Work History
Property Manager
Brown and Brown LLC
01.1984
- Resoibsibilities Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
- Prepare detailed budgets and financial reports for properties
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
- Clean common areas, change light bulbs,and make minor property repairs
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operations expenses
- Review rents to endure that they are in line with rental markets
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods
- Meet with prospective tenants to show properties, explain terms of occupancy and provide information about areas
- Confer with legal authorities to ensure that renting and advertising practices are not discriminartory and that properties comply with state and federal regulations
- Confer regularly with community association members to ensure their needs are being met
- T
Realtor
Coldwell Bander Willis Smith
New Bern, United States
04.1990 - 04.2016
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Increased home sales through persuasion, negotiation and closing prowess.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Reviewed and executed confidential documents, contracts and disclosures.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Education
No Degree - Business Administration
Craven Community College
New Bern, NCReal Estate License - Customer Service
Craven Community College
New Bern, NC04.1990
Skills
- Security Management and Enhancement
- Local and State Laws
- Tenant and Owner Liaising
- Operating Cost Tracking
- Sale and Rental Recordkeeping
- Maintenance Oversight
- Violation Resolution
- Repair Planning
- Disturbance Handling
- Complaints Investigation
- Monthly Fee and Payment Collection
My hobby is gardening, flowers and I plan on learning how to make quilts this winter.
I live in a nice apartment with a deck facing the Neuse River, since I have no yard I have flower boxes (3) hanging over the deck full of impatiens and geraniums. Looking forward to the mums coming out soon.
Timeline
Realtor
Coldwell Bander Willis Smith
04.1990 - 04.2016
Property Manager
Brown and Brown LLC
01.1984
No Degree - Business Administration
Craven Community College
Real Estate License - Customer Service
Craven Community College
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