Summary
Overview
Work History
Education
Skills
Retired
Timeline
Generic

Shirley Carter

Poland,IN

Summary

Adept at delivery planning and fostering team collaboration, I enhanced customer satisfaction and streamlined operations at MLS and Ropkey Graphics. Leveraging problem-solving abilities and attention to detail, I significantly improved efficiency and quality of service, establishing a track record of punctuality and exceptional craftsmanship in signage production and installation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly Transporter offering safe driving record and positive attitude. Promoting more than 10 years in Rental Car ndustry sector. Known for adaptability and resourcefulness.

Overview

39
39
years of professional experience

Work History

Rental Car Lead Driver/Transporter

MLS
11.2014 - 11.2023
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
  • Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
  • Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
  • Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.

Signage Production

Ropkey Graphics
05.1998 - 07.2014
  • Streamlined signage production process, resulting in reduced lead times for campaign launches.
  • Maintained inventory levels to minimize delays in order fulfillment and optimize production processes.
  • Contributed to an eco-friendly work environment by advocating recycling initiatives and using sustainable materials in print production.
  • Reduced downtime for production lines through efficient troubleshooting and timely repairs of machinery.
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures in the production process.
  • Managed inventory of raw materials, tools, and consumables, ensuring availability for ongoing production needs.
  • Provided exceptional craftsmanship when working with delicate components, ensuring the production of high-quality finished products.
  • Handled high-volume production tasks efficiently by maintaining a strong focus on quality control and attention to detail.

Sign Painter/installer

The Sign Shop
06.1984 - 09.1997
  • Stayed current on industry trends and techniques, consistently producing innovative sign designs that set the company apart from competitors.
  • Enhanced client satisfaction by designing and executing high-quality, custom sign projects.
  • Maintained a clean and organized workspace, optimizing efficiency and promoting a professional environment.
  • Developed strong relationships with local businesses, leading to repeat customers and increased revenue.
  • Collaborated with clients to create visually appealing and effective designs that met their specific needs.
  • Demonstrated versatility in working with various materials such as wood, metal, glass, or plastic for diverse signage applications.
  • Managed multiple sign painting projects simultaneously, ensuring timely completion and client satisfaction.
  • Applied advanced knowledge of paint types, mixing techniques, and finishes to achieve desired effects for each project consistently.
  • Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
  • Designed new sign graphics and layouts to match customer specifications.
  • Created custom signs for customers with quality builds and careful installation.
  • Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
  • Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
  • Completed finish trimming, grommeting, and hemming on signage.
  • Imported customer designs into software and verified dimensions, checked for errors and made corrections.
  • Read job orders and inspected workpieces to determine work procedures and materials required.
  • Applied coatings such as paint, ink or lacquer to protect or decorate workpiece surfaces using spray guns, pens and brushes.
  • Maintained production and processing equipment in clean states and good working order to optimize performance.
  • Inspected finished workpieces and products, assigned grades and removed unacceptable items.
  • Filled cracks, imperfections and holes in workpieces or products for smooth and high-quality looks.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Education

Basic

Tech High School
Indianapolis, IN

Skills

  • Delivery planning
  • Adaptable Decision making
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • City and non-city driving
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Excellent Communication
  • Team Collaboration
  • Self Motivation

Retired

I  retired from the Signage industries in 2013

Timeline

Rental Car Lead Driver/Transporter

MLS
11.2014 - 11.2023

Signage Production

Ropkey Graphics
05.1998 - 07.2014

Sign Painter/installer

The Sign Shop
06.1984 - 09.1997

Basic

Tech High School

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Shirley Carter