SHIRLEY DIAL
McKinney,TX
Summary
Dynamic leader in facility operations management and project management with a strong track record at the American Cancer Society and other reputable organizations. Achieved over $1M in project deliverables through effective vendor management and cross-functional team leadership, driving significant cost reductions. Known for exceptional financial budgeting skills and ensuring regulatory compliance while maintaining operational excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
FACILITIES PROJECT COORDINATOR
INDEPENDENT FINANCIAL
01.2022 - Current
- Managed facilities oversight for 14 branch locations, conducting quarterly site assessments.
- Delivered over 29 projects covering budgeted and non-budgeted scopes.
- Managed projects surpassing $1,000,000 in total cost.
- Achieved significant cost savings on numerous projects.
- Finalized upwards of 2000 work orders successfully.
- Collaborated with team to repair major water leak.
FACILITY MANAGER
INFOSYS
01.2022 - 12.2022
- Managed office and facility operations, ensuring smooth functionality.
- Led high-profile event with numerous political attendees.
- Collaborated with Security to promptly address issues.
- Streamlined operations by overseeing vendor partnerships.
- Established procurement procedure to monitor expenses.
FACILITY OPERATIONS MANAGER
BLUCORA
01.2018 - 12.2020
- Managed office and facility operations.
- Supported growth initiatives through project management.
- Oversaw maintenance of 5 break rooms and offices at 2 sites.
- Managed administrative functions across three locations supporting over 1,000 employees.
- Led transformation of extensive conference area into expanded workspace for organizational growth.
- Directed relocation of 100 employees across campuses.
- Negotiated vendor contracts to streamline operational services across office and facility management.
- Expanded capacity by planning construction of additional facility levels.
- Spearheaded the integration of an advanced FM software platform, encompassing ticket systems and mobile applications.
OFFICE MANAGER
NW SIGN INDUSTRIES
01.2017 - 12.2018
- Managed daily operations of a 60-employee facility.
- Negotiated vendor contracts to ensure cost-effective agreements.
- Led initiatives to enhance workflows, resulting in greater efficiency.
- Supported safety operations, leading weekly safety meetings.
- Organized and updated Materials Safety Data Sheets book.
- Collaborated with city officials to address environmental violations at the warehouse.
PROJECT MANAGER
ICON SOLUTIONS
01.2016 - 12.2017
- Overseeing project lifecycle for various high-volume initiatives with national accounts such as Samsung, Liberty Mutual, and PNC Bank.
- Oversaw project operations, managing logistics, milestones, scope and risk for timely and budget-conscious completion.
- Directed cross-functional branding initiatives for a $500K annual project portfolio.
OFFICE MANAGER & FACILITIES MANAGER
AMERICAN CANCER SOCIETY
01.2004 - 12.2015
- Promoted to lead multifaceted facility operations and initiatives across 10 locations in 2 states.
- Reduced costs by driving continuous process improvement efforts.
- Oversaw daily warehouse operations encompassing strategic planning, product inventory management, and operational budgeting.
- Served as SME addressing technical issues among office personnel and volunteers.
- Assisted administrative assistants during peak event periods.
- Organized and implemented volunteer appreciation events in Ft Worth and Dallas markets.
- Managed HVAC system conversion by coordinating vendor identification, contract negotiations, and service acquisitions.
- Led vendor negotiations to achieve a $500K reduction in overspending while boosting service delivery.
- Initiated thorough cleaning measures to tackle mold concerns in workplace settings.
- Implemented a HIPAA program to secure full office compliance.
- Executed executive support tasks for multiple tiers of leadership, ensuring streamlined operations for Vice Presidents and Directors.
INCOME DEVELOPMENT ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
01.2001 - 12.2004
- Offered administrative support to Income Development team for multiple events.
- Handle the end-to-end process of ticket sales, data logging, and payment management for auctions.
- Supported 4 community managers overseeing 7 counties for Relay For Life.
- Assisted in organizing various events like CH Robinson Golf Tournament, Cowtown Ball Auction and Breast Cancer Tea.
Education
Bachelor of Science (BS) - Project Management
CAPELLA UNIVERSITY
Skills
- Facility Operations Management
- Leadership and Management
- Vendor Management
- Office Coordination
- Contract Negotiation Leadership
- Financial Budgeting
- Regulatory Compliance Oversight
- Project Management Expertise
- Process Optimization
- Cross-Departmental Assistance
Certification
Real Estate License, Inactive
Key Areas Of Focus
- Property & Facility Management
- Team Leadership & Management
- Vendor Relationship Management
- Office & Administrative Support
- Leading Contract Negotiations
- Budgeting and Forecasting
- Policy & Procedure Compliance
- Project & Program Management
- Continuous Process Improvement
- Multi-Department Support
Selected Career Highlights
- Managed the build out of a basement and third story levels, providing space for 400+ additional staff members.
- Led negotiations with multiple vendors and eliminated the need for off-site storage spending, saving $500K annually.
- Improved workflow by managing complex facility operations and projects spanning 10 different locations across 2 states.
- Oversaw a successful HVAC system conversion, leading vendor negotiations to gain additional services at zero cost.
Timeline
FACILITIES PROJECT COORDINATOR
INDEPENDENT FINANCIAL
01.2022 - Current
FACILITY MANAGER
INFOSYS
01.2022 - 12.2022
FACILITY OPERATIONS MANAGER
BLUCORA
01.2018 - 12.2020
OFFICE MANAGER
NW SIGN INDUSTRIES
01.2017 - 12.2018
PROJECT MANAGER
ICON SOLUTIONS
01.2016 - 12.2017
OFFICE MANAGER & FACILITIES MANAGER
AMERICAN CANCER SOCIETY
01.2004 - 12.2015
INCOME DEVELOPMENT ADMINISTRATIVE ASSISTANT
AMERICAN CANCER SOCIETY
01.2001 - 12.2004
Bachelor of Science (BS) - Project Management
CAPELLA UNIVERSITY
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