Shirley Dogey
Clovis
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. Strong work ethic, with a proactive attitude, and effective communication skills. Willingness to continue the necessary education to become highly efficient in Accounts Receivable and/or Accounts Payable. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Executive Assistant
Nuprodx, Inc.
Madera
02.2023 - 12.2024
- Applied optimal administrative, customer service and case management support.
- Followed proper accounting and bookkeeping procedures for audits.
- Performed data entry tasks into various software programs including MS Excel spreadsheets and Quick Books at basic levels; I was in training.
- Assisted clients, transferred calls, forwarded emails and filed documents.
- Participated in frequent communication with other administrative team members such as human resources, A/R and A/P departments.
- Managed all aspects of catering per the organizations events.
- Relayed messages, retrieved reports and printed documents for co-workers to provide a collaborative working environment.
- Prepared invoices, drafted memos and took detailed meeting notes.
- Prompt customer response to inquiries regarding products or services.
- Monitored inventory d placed orders for office and break room supplies.
Ophthalmic Medical Technician and Scribe
Eye Medical Center
Fresno
06.2009 - 01.2023
- Documented accurate patient histories, test results, treatment plans, scheduled appointments and sent prescriptions to pharmacies in the NextGen EHR system while closely following HIPPA regulations.
- Performed many diagnostic tests including AC-OCT, visual fields, topography, lensometry, pachymetry and IOL measurements.
- Implemented infectious disease safety protocols to protect patients and staff.
- Transferred knowledge by training new ophthalmic assistants while maintaining smooth patient flow throughout the facility.
- Instructed patients on proper contact lens care, insertion, removal and advised patients on ocular medication usage.
- Conducted pre- and post-operative care with detailed instructions.
- Recognized by management for exceptional customer service in responding to patients with empathetic support and accurate information.
- Provided support and guidance to colleagues to distribute the workload and maintain a collaborative work environment.
- Worked closely as a scribe for physicians documenting complex cases through active listening skills and high typing speed during real time clinical rounds and managing time effectively.
Front Desk Receptionist / Personal Assistant
Clovis Insurance Agency,Thrivent and LPL Financial
Clovis, CA
03.2002 - 06.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scanned all documents to become a paperless office
- Entered accident information into the software system for the CSR and customer meetings
- Gained knowledge of Home, Automobile, Umbrella and Commercial Policies
- Took pictures of automobile damages and uploaded to our computer system
- Assisted Financial Advisors with cold calling, relaying customer information and questions.
- Performed general office duties such as preparing presentation packets, copying materials for files, filing and greeting clients.
Education
Associate of Science - Business Administration
Clovis Community College
Clovis, CA12-2025
Certificate of Technical Studies - Medical Office Specialist
Kaplan College
Clovis, CA.06-2009
Some College (No Degree) - Business Administration And Management
Fresno City College
Fresno, CA01-1998
High School Diploma -
Roosevelt High
Fresno, CA06-1991
Skills
- Administrative support
- Executive support
- Basic software knowledge
- Customer Service-oriented
- Invoice processing
- Basic Excel spreadsheets and Quick Books
- Date entry and File organization
- Document preparation
- Professional and mature
- Confidentiality practices
- Proper phone etiquette
- Conflict management
- Articulate and well-spoken
Affiliations
- In enjoy reading and learning to play the piano
Accomplishments
- Student Ambassador at Kaplan College
- Employee of the month at the Eye Medical Center
Certification
- 6/2009 Certified Medical Front Office Specialist
- 2003 Book Keeping Certificate from Clovis Adult School
Languages
Spanish
Limited
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancementTeam Building / Company RetreatsSoftware
MS Word
MS Excel - entry level
Quick Books - entry level
Electronic Health Records - NextGen
Interests
Reading and watching shows with subtitles
Learning to play the piano
Additional Information
I am a fraternal triplet and the first person in my family to graduate from college. I am a highly motivated person who likes to excel in any career that I have been a part of. My personality is positive and encouraging and I really enjoy training others by helping them to understand the many duties of their job so he/she can do it well and not just good enough. When others succeed, we all succeed and that leads to the overall success of the company.
Timeline
Executive Assistant
Nuprodx, Inc.
02.2023 - 12.2024
Ophthalmic Medical Technician and Scribe
Eye Medical Center
06.2009 - 01.2023
Front Desk Receptionist / Personal Assistant
Clovis Insurance Agency,Thrivent and LPL Financial
03.2002 - 06.2008
Associate of Science - Business Administration
Clovis Community College
Certificate of Technical Studies - Medical Office Specialist
Kaplan College
Some College (No Degree) - Business Administration And Management
Fresno City College
High School Diploma -
Roosevelt High
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