Shirley Eggleston
Chesapeake,VA
Summary
Experience Manager with expert team leadership, planning, and organization skills built during successful career. Smoothly equipped employees to independently handle daily functions and meet customer needs. Diligent train and mentor with exceptional management abilities and a results-driven approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Crew
Chesapeake Conference Center
Chesapeake, VA
08.2025 - Current
- Setup, teardown, and maintenance of event spaces, as well as day-to-day facility upkeep. Key duties include setting up and breaking down furniture, stages, and flooring; performing janitorial tasks like cleaning and trash removal; and assisting with the loading and unloading of delivery trucks
- Facility cleanliness, housekeeping Guest and event support.
Product Sampler
Samplers Inc.
Virginia Beach, VA
06.2025 - Current
- Promote and distribute product samples to potential customers, aiming to increase brand awareness and drive sales. This often involves engaging with customers, providing product information, and gathering feedback, often in retail settings, events, or trade shows.
InterCity Fleet Driver
Avis Budget Group
Norfolk, VA
06.2023 - 08.2024
- Drive rental vehicles between on the road to/from our re various rental locations, maintenance facilities and other lots at the direction of management, depending on the location, all while following our processes and driving our cars safely.
Package Handler
Lasership-Virginia Beach
Virginia Beach, VA
11.2021 - 03.2022
- Used hand-held scanners physical logs to accurately track item movements. Assembled, sealed and loaded packages into correct trucks. Prepared pallets of boxes for easy transportation between customer and storage locations.
Driver/Courier
United WestLabs, Inc.
Chesapeake, VA
08.2019 - 07.2021
- Pick up and deliver medical specimens and packages for laboratory. Ensures timely, safe, and accurate delivery. Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Coordinated efficient routes to avoid delays and optimize schedules.
Driver/Delivery
Amazon-Norfolk
Norfolk, VA
04.2018 - 08.2019
- Transporting and delivering goods and or items to clients or business in a safe, timely manner.
- Examining and or reviewing orders before and after delivery to make sure that orders are complete, and charges are right and clients are satisfied. Operated vehicle safely in congested area with no traffic violations. Communicated customer complaints, requests, and feedback to company management for swift resolution.
Service Truck Operator
AAA Tidewater
Virginia Beach, VA
07.2017 - 08.2018
- Perform road service calls jump starts, flat tire changes, fuel delivery, battery sales, and installations, tire repairs, locking log nut removals, lockouts, and tows using a van, pickup truck, wheel lift, or flatbed tow truck.
Barre Instructor
Onelife Fitness
Chesapeake, VA
12.2014 - 09.2017
Paratransit Driver
MV Transportation
Norfolk, VA
04.2016 - 07.2017
- Present trip inspections, collecting fares, safety regulations operating vehicles adapted for disabled people, picking up and dropping off passengers, following schedules, securing mobility equipment inside the vehicle, and maintaining records.
Sales Associate
Burlington Coat Factory
Chesapeake, VA
01.2015 - 04.2016
- Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Provide outstanding customer service manage financial transactions. Process payments by totaling purchases, processing checks, cash, credit, and debit cards
- Document sales by creating and updating customer profile records. Assists with inventory, including receiving and stocking merchandise.
Group Fitness Instructor
Vidant Roanoke-Chowan Hospital
Ahoskie, NC
03.2015 - 03.2016
Pilates Instructor
My Thrive Pilates
Arlington, VA
06.2013 - 11.2014
Group Fitness Instructor
Vida Fitness
Washington, DC
11.2008 - 11.2014
Aquatic Instructor
DCJCC
Washington, DC
06.2003 - 10.2014
Pilates, Spin Instructor, Pilates Reformer
Washington Sports Club TSI
Washington, DC
02.2005 - 09.2014
- Manage well- balanced workout that improves all major components of physical fitness muscular strength and endurance, flexibility and body composition. Create and teach an adaptable Pilates lessons. Monitored progress of participants to assist in progression of levels. Implement exercises, poses to assist with healing of injuries or treatment of conditions. Train clients during strength training, barre, cardio and stretching.
Manager/Travel Agent Consultant
Omega World Travel
Washington, DC
06.2001 - 11.2008
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments. Responded to clients question issues, complaints and implemented appropriate solutions. Supervised payments via credit and debit cards, handled sensitive information with professionalism and discreteness. Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documents.
Education
Upper secondary education -
Skills
- Sales
- Clear language communication
- Customer support
- Microsoft Outlook
- Active listening
- Undercover operations
- Customer service
- Criminal background research
- Sabre Global Distribution System
- Reservation systems
- Baggage regulations compliance
- Guest relations
- Medical terminology
- Process improvement
- Customer communication
- Productivity software
- Microsoft Office
- Time management
- Phone etiquette
- Attention to detail
- Airline regulations compliance
- POS systems
- Organizational skills
- Passport requirements compliance
- Patrolling
- Contracts
- Clerical experience
- Word processing
- Client services
- Traffic enforcement
- Research
- Communication skills
- Travel planning
- Crime prevention
- Data entry
- Travel agent experience
- Appointment scheduling
- Computer operation
- Travel scheduling
- Administrative experience
- Compliance with security regulations
- Personal service client interaction documentation
- Product demos
- Global distribution systems (GDS)
Certification
- Pilates Fitness Instructor
- Private Investigator Certification April 2026 to April 2028
- Law & Ethics: Understanding criminal/civil law, privacy rights, legal liability, and courtroom procedures.
- Investigative Skills: Techniques for conducting surveillance, background checks, undercover operations, and locating missing persons.
- Interviewing & Interrogation: Methods for conducting effective interviews with witnesses or subjects, including documentation techniques.
- Documentation & Report Writing: Recording evidence, photographing scenes, and creating professional reports for legal proceedings.
- Certified Personal Trainer
- CPR Certification
- AED Certification
- Driver's License
- Certified Fitness Instructor
Languages
English
Timeline
Operations Crew
Chesapeake Conference Center
08.2025 - Current
Product Sampler
Samplers Inc.
06.2025 - Current
InterCity Fleet Driver
Avis Budget Group
06.2023 - 08.2024
Package Handler
Lasership-Virginia Beach
11.2021 - 03.2022
Driver/Courier
United WestLabs, Inc.
08.2019 - 07.2021
Driver/Delivery
Amazon-Norfolk
04.2018 - 08.2019
Service Truck Operator
AAA Tidewater
07.2017 - 08.2018
Paratransit Driver
MV Transportation
04.2016 - 07.2017
Group Fitness Instructor
Vidant Roanoke-Chowan Hospital
03.2015 - 03.2016
Sales Associate
Burlington Coat Factory
01.2015 - 04.2016
Barre Instructor
Onelife Fitness
12.2014 - 09.2017
Pilates Instructor
My Thrive Pilates
06.2013 - 11.2014
Group Fitness Instructor
Vida Fitness
11.2008 - 11.2014
Pilates, Spin Instructor, Pilates Reformer
Washington Sports Club TSI
02.2005 - 09.2014
Aquatic Instructor
DCJCC
06.2003 - 10.2014
Manager/Travel Agent Consultant
Omega World Travel
06.2001 - 11.2008
Upper secondary education -
Additional Information
- John Robert Power School of Modeling
- Government Security Clearance Top Tier
- American Express Travel
- White House Annex-Fitness Instructor
- United Airlines Reservation
- Pure Barre Instructor
- Club Pilates Instructor Sandler Center for the performing Arts Volunteer
- Boston Ballet Seasonal Ticket Sales
- Omega World Travel Government
- Travel Consultant for Elaine Chao Secretary of Labor
- Security Dispatcher Beth Israel Hospital
- Events Company Baltimore MD Bartender for party
- Cards Black Jack & Texas Holden