Shirley Gadd
Richmond,KY
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
25
25
years of professional experience
Work History
Support Staff Member
McCready Manor
08.2022 - Current
I work here part-time assisting the residents that live at McCready Manor.
Academic Records Specialist
Eastern Kentucky University
07.2000 - 08.2022
I answered phones, processed transcripts, provided coverage for the front desk when needed. Helped with Graduation ceremonies while working in the Registrar's Office.
During my time at EKU I learned new procedures regarding how to process transcripts. My customer service skills are also good.
Followed all company policies and procedures to deliver quality work.
Education
High School Diploma -
Madison Central High School
Richmond, KY06.1984
Skills
- Telephone assistance
- Paperwork assistance
- Documentation
- Clerical Support
- Employee Communications
- Customer relations and communications
- Records Management
- Recordkeeping
- Multi-Line Telephone Systems
- Customer Service
References
Stewart Neal Head Maintenance Shawnee Trail Apartments
(859) 582-4943
Josh Hale Retired Richmond Police Dept.
(859) 661-1421
Shelia Napier Eastern Kentucky University
(859) 622-1000
Timeline
Support Staff Member
McCready Manor
08.2022 - Current
Academic Records Specialist
Eastern Kentucky University
07.2000 - 08.2022
High School Diploma -
Madison Central High School
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