Shirley Gomez
Lake Elsinore,CA
Summary
Deadline-oriented individual offering many years of dispatch experience and managing household operations. Pursuing a new role at a company where decision-making, leadership, and conflict resolution skills will be valued.
Overview
25
25
years of professional experience
Work History
Truck Dispatcher
Landstar Owner Operators Bcos
Lake Elsinore, CA
12.2005 - Current
- Manage and coordinate the scheduling of trucks and drivers for deliveries, ensuring optimal timeliness.
- Communicate regularly with drivers to monitor progress and resolve issues.
- Maintain records of shipments and dispatch logs.
- Collaborate with logistics teams to ensure the most efficient delivery routes and schedules.
- Provide customer support and address concerns related to delivery delays, or routing issues.
- Review and process delivery paperwork and billing information for accuracy.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
House Manager
Gomez Househod
LAKE ELSINORE, CA
11.2005 - Current
- Managed household operations, including budgeting, scheduling, and conflict resolution.
- Coordinated multiple schedules, appointments, and activities efficiently.
- Developed strong problem-solving skills by handling daily challenges and unexpected situations.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
Data Entry
21st Century Insurance
Brea, CA
02.2000 - 09.2005
- Handled various clerical, documentation and data entry tasks.
- Assisted with data entry and filing of documents.
- Conducted data entry and analysis on spreadsheets.
- Performed data entry for patient demographics, insurance information.
- Prepared spreadsheets detailing customer accounts and transactions.
- Screened and regularly answered calls to provide assistance to important clients.
- Assisted with processing claims by verifying coverage details in the database.
- Reviewed insurance forms to identify any discrepancies or missing information.
Education
Santiago Community College
Orange, CASkills
- Stress tolerance
- Freight rate negotiation
- Strong communication skills
- Logistics coordination
- Efficient time management
- Effective decision making
- Deadline oriented
- Budgeting and financial skills
- Dispatch of drivers
- Cost control measures
Languages
Tagalog
Native/ Bilingual
English
Native/ Bilingual
Timeline
Truck Dispatcher
Landstar Owner Operators Bcos
12.2005 - Current
House Manager
Gomez Househod
11.2005 - Current
Data Entry
21st Century Insurance
02.2000 - 09.2005
Santiago Community College
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