Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shirley Gomez

Lake Elsinore,CA

Summary

Deadline-oriented individual offering many years of dispatch experience and managing household operations. Pursuing a new role at a company where decision-making, leadership, and conflict resolution skills will be valued.

Overview

25
25
years of professional experience

Work History

Truck Dispatcher

Landstar Owner Operators Bcos
Lake Elsinore, CA
12.2005 - Current
  • Manage and coordinate the scheduling of trucks and drivers for deliveries, ensuring optimal timeliness.
  • Communicate regularly with drivers to monitor progress and resolve issues.
  • Maintain records of shipments and dispatch logs.
  • Collaborate with logistics teams to ensure the most efficient delivery routes and schedules.
  • Provide customer support and address concerns related to delivery delays, or routing issues.
  • Review and process delivery paperwork and billing information for accuracy.
  • Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.

House Manager

Gomez Househod
LAKE ELSINORE, CA
11.2005 - Current
  • Managed household operations, including budgeting, scheduling, and conflict resolution.
  • Coordinated multiple schedules, appointments, and activities efficiently.
  • Developed strong problem-solving skills by handling daily challenges and unexpected situations.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.

Data Entry

21st Century Insurance
Brea, CA
02.2000 - 09.2005
  • Handled various clerical, documentation and data entry tasks.
  • Assisted with data entry and filing of documents.
  • Conducted data entry and analysis on spreadsheets.
  • Performed data entry for patient demographics, insurance information.
  • Prepared spreadsheets detailing customer accounts and transactions.
  • Screened and regularly answered calls to provide assistance to important clients.
  • Assisted with processing claims by verifying coverage details in the database.
  • Reviewed insurance forms to identify any discrepancies or missing information.

Education

Santiago Community College
Orange, CA

Skills

  • Stress tolerance
  • Freight rate negotiation
  • Strong communication skills
  • Logistics coordination
  • Efficient time management
  • Effective decision making
  • Deadline oriented
  • Budgeting and financial skills
  • Dispatch of drivers
  • Cost control measures

Languages

Tagalog
Native/ Bilingual
English
Native/ Bilingual

Timeline

Truck Dispatcher

Landstar Owner Operators Bcos
12.2005 - Current

House Manager

Gomez Househod
11.2005 - Current

Data Entry

21st Century Insurance
02.2000 - 09.2005

Santiago Community College

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Shirley Gomez