Shirley Gonzalez
North Las Vegas
Summary
Dedicated Medical Assistant skilled in patient care and clinical tasks. Expertise in taking vitals, performing EKGs, and managing medical records to enhance patient experiences and outcomes. Committed to contributing effectively to a collaborative medical team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hope Christian Health Center
Las Vegas
05.2025 - Current
- Greeted patients, took vitals, and documented chief complaints as directed by providers. Took EKGs, performed retinal scans, scanned intake forms, and contacted pharmacies or patients for further questions or concerns.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate medical records and updated patient information regularly.
District Manager/District Trainer
Boost Mobile Wireless
01.2005 - 12.2024
- Led regional teams to enhance customer engagement and satisfaction.
- Oversaw personnel matters within the district, including recruitment, hiring, performance reviews, and disciplinary actions to maintain a high-performing team.
- Coordinated communication between corporate headquarters and retail locations to align strategy and operations.
- Managed vendor relationships, ensuring timely product delivery and adherence to quality standards.
- Analyzed market trends to inform product selection and inventory management.
Director/Childcare Assistant
Guadalupe Regional Medical Center
North Las Vegas
01.2015 - 12.2018
- Oversaw children during playtime and structured activities to promote social interaction and development.
- Supported daily classroom activities and implemented lessons to enhance learning experience.
- Collaborated with teachers to create engaging learning materials.
- Ensured safe and clean environment for children's activities to facilitate healthy learning space.
Director/Childcare Assistant
Guadalupe Regional Medical Center
North Las Vegas
01.2005 - 09.2008
- Executed administrative tasks (scheduling, records, billing) and clinical duties (taking patient histories, measuring vitals, assisting exams, administering medications, drawing blood, preparing lab samples, sterilizing instruments), ensuring streamlined operations and patient care.
- Directed strategic initiatives for improving patient care and operational efficiency.
- Collaborated with medical staff to develop comprehensive healthcare programs.
- Oversaw budget management and resource allocation for department projects.
Education
Medical Assistant & Phlebotomy Program - Certifications
Northwest Career College
Las Vegas, NV11-2024
Iv Therapy For Emergency Room -
CSN
Las Vegas, NVNational Healthcareer Association CPT -
National Healthcareer Association
Las Vegas, NVSome College (No Degree) -
National Health Association
Las Vegas, NVSkills
- EKG administration
- vital signs measurement
- patient history collection
- medical record management
- office procedures
- customer relationship management
- team coordination
- data analysis
- effective communication
- time management
- attention to detail
- training and development
- Vital signs monitoring
- Customer service
- Patient care
- Friendly, positive attitude
Certification
- BLS Certification
- Driver's License
- CPR Certification
- NCMACCMA Certification
- Certified Phlebotomy Technician
- Certified Medical Assistant
Languages
Bilingual
Timeline
Medical Assistant
Hope Christian Health Center
05.2025 - Current
Director/Childcare Assistant
Guadalupe Regional Medical Center
01.2015 - 12.2018
District Manager/District Trainer
Boost Mobile Wireless
01.2005 - 12.2024
Director/Childcare Assistant
Guadalupe Regional Medical Center
01.2005 - 09.2008
Medical Assistant & Phlebotomy Program - Certifications
Northwest Career College
Iv Therapy For Emergency Room -
CSN
National Healthcareer Association CPT -
National Healthcareer Association
Some College (No Degree) -
National Health Association