Shirley Gossett
Fenton,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Manager
Products Unlimited
High Ridge, MO
11.2004 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Attended trade shows for in-person engagement and network building.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
Personal Assistant/Private Nanny
Seavers
University City, MO
06.2022 - 12.2023
- Performed calendar management and scheduling of appointments for the client.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Organized work projects around client's house.
- Accompanied clients to appointments and arranged transportation.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Assisted families in planning and preparing nutritious meals.
- Transported clients to physician offices or on outings.
- Organized travel arrangements, including flights, transportation, and accommodation.
Personal Assistant
At Your Service Of St. Louis County
Ladue, MO
06.2022 - 12.2022
- Performed calendar management and scheduling of appointments for the executive.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Organized work projects around client's house.
- Managed household inventory and maintenance schedules.
- Accompanied clients to appointments and arranged transportation.
- Documented key information from each service visit into detailed reports.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Assisted families in planning and preparing nutritious meals.
- Kept patient health and personal information private and confidential.
- Administered medication and medical treatments, following physician orders.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Monitored vital signs and medication under supervision of registered nurse.
President of Sales and Marketing
Hardware Haven
Fenton, MO
01.2000 - 08.2004
- Developed and implemented strategic plans to increase sales and profitability.
- Established strong relationships with key customers to ensure repeat business.
- Recruited, trained, and managed a team of sales professionals.
- Analyzed customer data to identify trends in purchasing behavior.
- Created pricing strategies for various products and services.
- Negotiated contracts with vendors, suppliers, and distributors.
- Monitored competitor activity and adjusted strategies accordingly.
- Organized trade shows and other events to promote products and services.
- Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
- Established and maintained consistent and vibrant corporate image through product lines, represented company at trade events and developed strategic relationships with key prospects.
Education
Certificate of Completion -
Quickbooks
St Louis, MO01-2008
Associate of Arts - History
St. Louis Community College
St Louis, MO05-2000
High School Diploma -
Grandview High School
Hillsboro, MO05-1996
Skills
- Client Relationship Management
- Proposal Development
- Account Management
- Lead Generation
- Verbal and Written Communication
Affiliations
- I am a well traveled professional person, who prides herself on never giving up and loves learning new things. I can fix almost anything mechanical and can usually help my clients with their problems
Languages
French
Limited
Certification
- Quickbooks
Accomplishments
- Honor Student
- Domestic shelter volunteer
Timeline
Personal Assistant/Private Nanny
Seavers
06.2022 - 12.2023
Personal Assistant
At Your Service Of St. Louis County
06.2022 - 12.2022
Sales Manager
Products Unlimited
11.2004 - Current
President of Sales and Marketing
Hardware Haven
01.2000 - 08.2004
Certificate of Completion -
Quickbooks
Associate of Arts - History
St. Louis Community College
High School Diploma -
Grandview High School
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