Shirley Graham-Johnson
Albany
Summary
Dynamic Community Service Provider with a proven track record at Northern Rivers Family and Services, skilled in partnership building and client documentation. Adept at implementing treatment plans and facilitating health initiatives, enhancing well-being for diverse populations. Recognized for effective communication and crisis intervention, ensuring comprehensive support for vulnerable individuals. Also experience Nurse Aide with 15 years of experience providing comprehensive support and care to patients. Skillful in solving complex problems and staying calm in emergency situations. Expertise in working in emergency medicine and long term care.
Nursing Assistant with I proficient with medical terminology and infection control standards.
Overview
9
9
years of professional experience
Work History
Community Service Provider
Northern Rivers Family and Services
05.2025 - Current
- Communicated professionally with individuals from different ethnic and cultural backgrounds.
- Providing home and community base services to children and families
- Collaborating creating treatment plans and implementing them
- Assessments and intakes
- Scheduling appointments
- Providing CPST and PRS services
Senior Residential Advisor
Glenmont Job Corps Center
05.2025 - 05.2025
- Supported personal needs of residents dealing with diverse conditions.
- Solved grievances and complaints by collaborating with residents.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Enforced policies and safety standards through building and room rounds.
- Developed, implemented and monitored residential policies and procedures.
Nursing Assistant
Stratton VA Medical Center
02.2016 - 01.2025
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- BLS and CPR Certified
- Documented patient information and care activities in electronic health record.
Community Health Worker
Trinity Alliance of the Capital Region
05.2023 - 01.2024
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Targeted specific community groups with wellness and disease management information.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Helped vulnerable individuals navigate complex healthcare system.
- Facilitated health screenings with follow-up care to target specific issues.
- Explained required eligibility applications to patients and helped complete applications for services.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Engaged clients in health-related activities to enhance overall well-being.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
Education
Master of Science - Criminal Justice
Suny Delhi
Delhi, NY05-2027
Master of Science - Criminal Justice
SUNY Delhi
Delhi12-2024
Associate of Applied Science - Human Services
Schenectady Community College
Schenectady 05-2022
Skills
- Partnership building
- Data collection/Cultural sensitivity
- Research
- Skilled multi-tasker
- Youth engagement/Case management
- Team player
- Client documentation
- Basic life support
- Vital sign monitoring
- Recording vital signs/Collecting specimens
- Computer software
Timeline
Community Service Provider
Northern Rivers Family and Services
05.2025 - Current
Senior Residential Advisor
Glenmont Job Corps Center
05.2025 - 05.2025
Community Health Worker
Trinity Alliance of the Capital Region
05.2023 - 01.2024
Nursing Assistant
Stratton VA Medical Center
02.2016 - 01.2025
Master of Science - Criminal Justice
Suny Delhi
Master of Science - Criminal Justice
SUNY Delhi
Associate of Applied Science - Human Services
Schenectady Community College
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