Shirley Hendrix-Curry

Proven leader in customer service, adept at enhancing customer satisfaction and retention for American Express Centurion Travel Service. Excelled in data entry and effective communication, achieving top performance goals.

Demonstrated exceptional multitasking and problem-solving skills, leading to a significant increase in efficiency and productivity.

Professional Travel Agent and Concierge for American Express Centurion Dept committed to providing courteous, prompt, detailed, and accurate support.

Experience managing outbound and inbound calls and handling emergency issues with patience and tact.

Experienced Travel Agent Customer with 30 years of experience working in busy, fast-paced travel call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Polite and professional Membership Manager, successful in applying strong communication and problem resolution skills to each customer issue. Solid

history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Strong leader and used independent decision-making skills and sound judgment to positively impact company success.

Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Knowledgeable and dedicated customer service professional with extensive experience in the Travel industry.

Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.

Motivated to maintain customer satisfaction and contribute to company success.

Specialized in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Membership Manager bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.

Enhanced customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Service Representative position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.