Shirley Hin
Seattle,WA
Summary
Determined and proven operations professional with excellent communication skills. Highly innovative and result-driven in fast-paced environments. Reliable team member, mentor, and student. Seeking opportunities in program management, technology, and business intelligence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Area Manager Intern
Amazon
Salem, OR
06.2024 - 08.2024
- Collaborated with the General Manager to write a whitepaper that will be widely used across Amazon fulfillment center PDX7.
- Conducted a research plan to save Amazon $223,380 annually by creating Excel spreadsheets to showcase operational metrics on a monthly basis.
- Drove the implementation of a comprehensive training program with Operations Managers to train 100+ Amazon Associates to save $612 per day.
- Used data visualization tools with AWS technologies to identify patterns on CPT misses, to improve customer satisfaction by 10%.
Assistant Program Coordinator
CACCWA
Seattle, WA
01.2024 - 03.2024
- Assisted with the coordination of program activities and events.
- Used data entry tools to input PII data to improve the user experience of the CACCWA program.
- Presented weekly PowerPoint presentations to an audience of 20+ students to teach the fundamentals of technology (Microsoft Outlook, Google Analytics, iOS apps, etc).
- Used Excel to accelerate the growth of Small Medium Businesses (SMB) to create data visualizations to promote businesses.
Nursing Assistant
Farrington Court Retirement Community
Kent, WA
06.2021 - 03.2022
- Assisted residents with daily activities such as feeding, grooming, toileting, and bathing for the entire establishment
- Assessed resident's health and vitals documenting three daily reports for the nurse
- Followed safety procedures to prevent any injuries from taking place in addition to staying HIPAA compliant.
Education
BS - Health Informatics & Health Information Management
University of Washington
Seattle, WA09.2024
Associates of Applied Science -
Bellevue College
Bellevue, WA03.2022
Skills
- Excel, SQL, Cloud Computing
- Data Analytics
- Systems/Operations Design
- Process Improvement
- Quality Assurance
- Leadership
- Market Research
Certification
- AWS Cloud Practitioner - Certified, 09/14/24
- CompTIA IT Fundamentals, 08/01/23
- Microsoft Office Specialist: Excel Associate (Office 2019), 05/01/23
- Google Certified: Foundations of Project Management, 03/01/23
Details
Seattle, WA, 253-227-4495, shirleyhin7@gmail.com, www.linkedin.com/in/shirley-hin
Timeline
Area Manager Intern
Amazon
06.2024 - 08.2024
Assistant Program Coordinator
CACCWA
01.2024 - 03.2024
Nursing Assistant
Farrington Court Retirement Community
06.2021 - 03.2022
BS - Health Informatics & Health Information Management
University of Washington
Associates of Applied Science -
Bellevue College