Shirley Jean Allen

· Designed web and other content, including monthly newsletters and promotional calendars.

· Updated website pages regularly with fresh content related to upcoming events or promotions.

· Promoted events on social media and in press, resulting in increase in ticket sales.

· Helped organize special events such as open houses or therapeutic riding sessions for disabled individuals.

· Maintained inventory of office supplies and placed orders when necessary.

· Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

· Processed invoices for payment using accounting software applications.

· Researched new technologies that could improve the efficiency of HOA operations.

· Met with committees to discuss and resolve legal and environmental issues.

· Maintained accurate records of all transactions related to HOA finances.

· Managed all administrative operations including budgeting, contracts, payroll, and record-keeping.

· Developed and implemented policies, procedures, and standards for the HOA Board of Directors.

· Reviewed medical records to meet insurance company requirements.

· Answered questions and fulfilled requests with friendly and knowledgeable service.

· Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.

· Analyzed patient charts and records to extract relevant coding information.

· Submitted claims to insurance companies electronically or by mail.

· Documented and filed patient data and medical records.

· Evaluated open accounts to look for past-due balances and pursue collection strategies.

· Worked closely with internal teams to resolve customer billing and payment issues.

· Handled accounts payable and receivable, including invoicing and payment processing.