Shirley Jeune
Miami,FL
Summary
Medical Assistant with specialty clinic experience in allergy and asthma care, skilled in eClinicalWorks EMR documentation, injections, spirometry, and patient education. Brings strong organizational and customer service skills developed through business ownership, with a consistent focus on professionalism, efficiency, and patient-centered care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Owner / Self Employed
Beauty Bombshell LLC
Miami, FL
10.2018 - Current
- Own and operates a private salon suite, managing daily business operations, client services, and scheduling.
- Handles billing, payments, budgeting, and financial record-keeping.
- Maintains client records, consent forms, and HIPAA-adjacent confidentiality standards.
- Manages tenant/client agreements, deposits, and monthly payments.
- Oversee inventory, ordering, sanitation standards, and compliance with state regulations.
- Provides high-quality client care while maintaining professionalism and time efficiency.
Medical Assistant
Vital Allergy and Asthma Center
Texas Medical Center, Houston, TX
11.2025 - 01.2026
- Assisted providers with patient care for allergy and asthma conditions, including rooming, vitals, and medical history
- Administered allergy injections and medications; monitored patients for adverse reactions
- Performed spirometry and peak flow testing; documented results in eClinicalWorks EMR
- Educated patients on asthma management, inhaler use, and treatment plans
- Maintained accurate, HIPAA-compliant documentation and supported efficient clinic flow
Customer Service Representative
Alorica Calling Center
Homestead, FL
05.2017 - 06.2018
- Respond to customer questions via phone, email or chat.
- Provide emailed information about products or services.
- Assisted customers with setting up services.
- Built rapport with customers through active listening, empathy, and personalized interactions.
- Type 30-45 words per minute.
Cashier/Stocker
Icebox Cafe
Miami, FL
12.2015 - 02.2017
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Education
Medical Assisting (Postsecondary Certificate) - undefined
The College of Health Care Professions-Southwest Houston
Houston, TX12.2026
Nursing (Associate's degree) - undefined
Miami Dade College
01.2026
Skills
- Ensured compliance with HIPAA and OSHA regulations to maintain patient privacy and workplace safety
- Managed EMR/EHR systems to ensure accurate documentation and efficient access to patient data
- Oversaw daily medical office operations, supporting workflow efficiency and team productivity
- Collaborated with team members to coordinate projects, meet deadlines, and resolve issues effectively
- Supported customer service initiatives, including live chat support, to address inquiries and enhance client satisfaction
- Assisted with sales and merchandising strategies to improve product visibility and meet performance goals
- Handled cash transactions and maintained accurate financial records
- Provided administrative support, including data entry, document preparation, and transcription to support team communication
Certification
- Certified Medical Assistant
- BLS Certification
- Driver's License
- CPR Certification
Languages
English
Haitian Creole
References
Halsie Welcome- Externship Coordinator
The College of Healthcare Professionals
Email:hwelcome@chcp.edu
Phone: 713- 664- 5300
Relationship: Former Externship Coordinator
Nikki Bell-Malone: Clinic Supervisor
Vital Allergy & Asthma Clinic
Phone: 713-820-6380
Relationship: Former Supervisor
Timeline
Medical Assistant
Vital Allergy and Asthma Center
11.2025 - 01.2026
Business Owner / Self Employed
Beauty Bombshell LLC
10.2018 - Current
Customer Service Representative
Alorica Calling Center
05.2017 - 06.2018
Cashier/Stocker
Icebox Cafe
12.2015 - 02.2017
Medical Assisting (Postsecondary Certificate) - undefined
The College of Health Care Professions-Southwest Houston
Nursing (Associate's degree) - undefined
Miami Dade College