Shirley CORPUZ Justo
Honolulu,HI
Summary
More than ten years of primary care office experience, with excellent professional referrals available.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Bernard K. Chun, M.D.
Honolulu, HI
03.2014 - Current
- Provided education and guided patients in understanding their treatment options.
- Ensured all required documentation was ready by checking and preparing charts in advance.
- Entered and categorized patient information in digital record system.
- Assisted with referrals and prepared medical records for patients.
- Resolved patient inquiries efficiently.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Welcomed patients warmly, assessed purpose of visit and directed accordingly.
- Scheduled appointments for patients via phone and in person.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Interacted empathetically with patients while maintaining confidentiality of medical records.
- Measured vital signs like temperature, pulse rate, respiratory rate, and blood pressure.
- Scheduled and confirmed patient appointments and consultations.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Performed verification of insurance details and collected co-payments at check-in.
- Coordinated diagnostic tests according to physician orders.
- Interviewed patients to complete case histories and intake forms.
- Registered patients and scheduled appointments.
- Routed messages efficiently to the appropriate personnel.
- Verified insurance coverage for each patient visit.
- Managed referrals for specialist assessments and related tests.
- Greeted patients and visitors in a professional and friendly manner.
- Submitted diagnosis and procedure codes for insurance companies.
- Collected payments from patients for services rendered.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Overseen front office customer service, handling appointments, data entry, and document photocopying. Updated and maintained databases with current information.
- Adhered to HIPAA regulations maintaining patient information confidentiality.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transcribed information throughout patient exams conducted by physicians.
- Managed medical records using an electronic health record system.
- Accurately entered billing codes into the computer system for reimbursement purposes.
- Guided patients to examination rooms and assessed medical issues confidentially.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Collaborated effectively with a diverse group of coworkers to achieve objectives and resolve product and service issues.
- Coordinated referrals for specialized medical consultations.
Medical Assistant
Genevieve S. Gines Ley, M.D.
Honolulu, HI
08.2002 - 03.2013
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Maintained consistent inventory levels for the facility.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Worked effectively in team environments to make the workplace more productive.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Medical Assistant
Med-Assist School of Hawaii
Honolulu06-2000
GED -
Farrington High School For Adults
Honolulu06-1998
Some College (No Degree) -
Leeward Community College
Pearl City, HICertified Nurses Aid
CNA School of Hawaii
‘Aiea, HISkills
- Physician assistance
- Payment collection and processing
- Transcription
- Report preparation
- Phone and email etiquette
- Medical Billing and coding
- Patient assessments and care
- Healthcare compliance
- Appointment scheduling
- Medical office software
- EMR software
- Clinical and administrative support
- Patient screening
- Multitasking and organization
- Medical procedures
- HIPAA regulations
- Follow-up skills
- Prior authorization requests
- Lab test coordination
- Insurance verification
- E-prescribing systems
- Medical records management and confidentiality
- Insurance authorizations
- Workload management
- Positive attitude
- Document management
- Problem-Solving
Certification
- Certified Nurses Aid
- Billing and Coding
- CPR
References
References available upon request.
Timeline
Medical Office Assistant
Bernard K. Chun, M.D.
03.2014 - Current
Medical Assistant
Genevieve S. Gines Ley, M.D.
08.2002 - 03.2013
Medical Assistant
Med-Assist School of Hawaii
GED -
Farrington High School For Adults
Some College (No Degree) -
Leeward Community College
Certified Nurses Aid
CNA School of Hawaii
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