Shirley Kauffman
Goshen,IN
Summary
Dynamic professional with a proven track record, excelling in customer relations and satisfaction. Skilled in financial accounting and meticulous record keeping, I effectively directed high-volume workloads and resolved complex issues, ensuring timely and accurate results. Known for my attention to detail and strong interpersonal skills.
Overview
18
18
years of professional experience
Work History
Ambassador
Goshen Hospital
06.2024 - 03.2025
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
Administrative Assistant
Senior Resource Center
04.2019 - 10.2023
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled bus transportation for senior citizens
- Maintained inventory of office supplies and placed orders.
Bank Teller
Hayward Community Credit Union
04.2017 - 05.2018
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with banking needs and inquiries.
Fiscal Services Specialist
State Of Arizona, Department Of Corrections
07.2007 - 04.2014
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Processed 40 separate payrolls by-weekly for 2,000 inmates
- Compiled invoices to contractors for payment of inmate services
- Resolved inmate payroll issues by contacting inmate banking and shop supervisors
- Allocated month-end expense accruals and designated journal entries
Education
1-1/2 Years of College (4.0 GPA) - Business Administration/Accounting Program
Lac Courte Oreilles University
Hayward, WI05-2015
Skills
- Proficient in Microsoft Word and Excel
- Financial reporting
- Detailed record management
- Strong attention to detail
Timeline
Ambassador
Goshen Hospital
06.2024 - 03.2025
Administrative Assistant
Senior Resource Center
04.2019 - 10.2023
Bank Teller
Hayward Community Credit Union
04.2017 - 05.2018
Fiscal Services Specialist
State Of Arizona, Department Of Corrections
07.2007 - 04.2014
1-1/2 Years of College (4.0 GPA) - Business Administration/Accounting Program
Lac Courte Oreilles University