Shirley Ketron
Walton,KY
Summary
Accomplished Office Manager with a proven track record at Boone County Fiscal Court - Parks Department, enhancing operational efficiency and employee productivity. Expert in administrative support and staff management, adept at streamlining processes and fostering a positive work environment. Demonstrates exceptional organizational skills and a commitment to maintaining high safety and confidentiality standards.
Overview
10
10
years of professional experience
Work History
Office Manager
Boone County Fiscal Court - Parks Department
11.2019 - Current
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved safety procedures to promote employee well-being and safety.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Administrative Assistant
Menzies Aviation
08.2014 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
Education
Bachelor of Arts - Organizational Leadership
Northern Kentucky University
Newport, KY05.2010
Skills
- Administrative Support
- Staff Management
- Bookkeeping
- Staff hiring
- Office Management
- Supply Management
- Inventory Control
- Organizational Skills
- Travel Coordination
- Human Resources
- Payroll and budgeting
- Payroll Processing
Timeline
Office Manager
Boone County Fiscal Court - Parks Department
11.2019 - Current
Administrative Assistant
Menzies Aviation
08.2014 - 11.2019
Bachelor of Arts - Organizational Leadership
Northern Kentucky University
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