Shirley Liverman
Brooklyn,NY
Summary
Attentive to details to ensure accuracy and quality in work.
Collaborates effectively with colleagues to achieve common goals.
Demonstrates the ability to grasp new concepts and processes rapidly.
Easily adjusts to changes in work environments and tasks.
Willing to take on different responsibilities and work schedules as needed.
Overview
7
7
years of professional experience
Work History
Security Officer
Security Services
01.2021 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Burger King
Cashier Customer Service
12.2019 - 09.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Hotel Reservation Specialist
Hotel Reception
04.2015 - 01.2016
- Increased customer satisfaction by efficiently managing reservations and addressing guest inquiries.
- Streamlined booking processes for improved efficiency, handling high volumes of calls and online bookings.
- Maintained strong relationships with clients and hotel partners to ensure seamless reservation experiences.
- Enhanced customer loyalty by delivering personalized recommendations for room types, packages, and amenities.
Education
Diploma -
John Dewey High School
Brooklyn, NY06.2010
Skills
- Team building
- Public Speaking
- Problem-Solving
- First Aid/CPR
- Detail oriented
- Quick learner
Timeline
Security Officer
Security Services
01.2021 - 07.2022
Burger King
Cashier Customer Service
12.2019 - 09.2020
Hotel Reservation Specialist
Hotel Reception
04.2015 - 01.2016
Diploma -
John Dewey High School
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