Summary
Overview
Work History
Education
Skills
Timeline
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Shirley Mayfield

Pompano Beach,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Administrative Assistant/ Servicing Team- Tempt.

Cartiga
05.2022 - 04.2023
  • Prepared Correspondence, Notices and Payoff Letters- Communicate with law firms, Clients, insurance companies and, at times, other funding companies regarding initial funding, status of cases, amount owed at any given time and/or amount owed upon resolution.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Completed intake assessment forms and filed clients' charts.
  • Attended case reviews and provided feedback on client progress.
  • Built relationships with community agencies for timely service referrals.

Administrative Assistant/ Payroll

City of Oakland Park
03.2017 - 07.2020
  • Coordinated and maintained all purchasing related functions for Fire Department
  • Generated budget reports and financial records on a weekly and monthly basis; including purchase orders and Accounts Receivable
  • Assisted with payroll-related functions and maintained document control
  • Works closely with City Purchasing Department with purchase orders, contracts, and City credit card accounts.
  • Develops and maintains appropriate division-related records accurately and efficiently.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Patient Access Representative

Senoir Helpers Inc.
01.2009 - 01.2017
  • Performed patient scheduling and registration functions to serve as an initial contact point for medical office visits.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
  • Facilitated communication between patients and various departments and staff.

Education

Bachelor of Arts - Christian Counseling

South Florida Bible College
Deerfield Beach, FL

Skills

  • Proficiency in all Microsoft Office products
  • Proficient in problem -solving, and customer communication
  • Document preparation
  • Purchasing
  • Accounts Receivable
  • Data Entry Documentation
  • PC Proficiency
  • Data Collection
  • Analytical, organized and detail oriented
  • Appointment Scheduling

Timeline

Administrative Assistant/ Servicing Team- Tempt.

Cartiga
05.2022 - 04.2023

Administrative Assistant/ Payroll

City of Oakland Park
03.2017 - 07.2020

Patient Access Representative

Senoir Helpers Inc.
01.2009 - 01.2017

Bachelor of Arts - Christian Counseling

South Florida Bible College

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Shirley Mayfield