Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shirley Mcmillan-Horton

Decatur,GA

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Administator

W & S Variety Cleaners LLC
Ellenwood, Georgia
01.2016 - Current
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Security Guard

Weiser Security
Atlanta, GA
06.2018 - 07.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Completed full building and grounds patrols to spot and investigate concerns.

Security Guard

Universal Protection Service
Atlanta, Georgia
04.2017 - 10.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Crime Scene Supervisor

City Of Atlanta Police Department
Atlanta, Georgia
05.1985 - 11.2015
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Uploaded evidence into case management system each day.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Associate of Science - Criminal Justice

Georgia Military College - Milledgeville
Milledgeville, GA
12.2002

Skills

  • Verbal and Written Communication
  • Safety and Security
  • Document Preparation
  • Standards of Excellence
  • Reporting Skill
  • Premises Patrols
  • Foot and Vehicle Patrol
  • Interpreting Procedures and Instructions
  • Law Enforcement Collaboration
  • Bagging Inspection
  • Superb Surveillance Skills

Certification

  • Certified, Crime Scene Supervisor - 2008-2015

Timeline

Security Guard

Weiser Security
06.2018 - 07.2018

Security Guard

Universal Protection Service
04.2017 - 10.2017

Administator

W & S Variety Cleaners LLC
01.2016 - Current

Crime Scene Supervisor

City Of Atlanta Police Department
05.1985 - 11.2015

Associate of Science - Criminal Justice

Georgia Military College - Milledgeville

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Shirley Mcmillan-Horton