SHIRLEY MEDINA
Van Nuys,CA
Summary
Customer-focused employee with commitment to quality assurance. Skillful in receiving, inspecting and logging products. Superior skills in working in both team-based and independent capacities.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate Cashier
THC Heaven
08.2023 - 10.2024
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the sales floor.
- Handled high volume transactions.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Handled inventory
Sales Associate /Head Cashier
Club 78
10.2020 - 08.2023
- Sold various products by explaining unique features and educating customers on proper application
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operated cash register to record transactions accurately and efficiently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in training new staff members on company policies, product information, and sales techniques.
Stocker/Cashier
Q Bargin
01.2020 - 10.2020
- Followed proper stock rotation procedures to minimize any out of date items from sales floor.
- Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory count.
- Checked shelves to ensure adequate stock.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Cleaning Crew
Luigi Cleaning Company
02.2016 - 03.2020
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
- Used time management and efficient cleaning methods to meet deadlines.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Sales Associate
Metro PCS
12.2017 - 09.2018
- Arranged new merchandise and encourage customer to take interest in new sales.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Negotiated and closed deals
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Skills
- Bilingual
- Sales Associate
- Customer support
- Planning and coordination
- Inventory Management
- Upselling strategies
- Cash Register Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate Cashier
THC Heaven
08.2023 - 10.2024
Sales Associate /Head Cashier
Club 78
10.2020 - 08.2023
Stocker/Cashier
Q Bargin
01.2020 - 10.2020
Sales Associate
Metro PCS
12.2017 - 09.2018
Cleaning Crew
Luigi Cleaning Company
02.2016 - 03.2020
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