Shirley Morrison
Vineland
Summary
Dynamic Community Ambassador with a proven track record at Mission BBQ, excelling in partnership development and event coordination. Skilled in advocacy and public speaking, I successfully organized impactful community events and managed volunteer teams, enhancing engagement and support for local heroes. Recognized for reliability and excellent communication in fostering strong community ties.
Overview
16
16
years of professional experience
Work History
Community Ambassador
Mission BBQ
08.2023 - Current
- Developed partnerships with local police districts, fire stations and veteran groups to allow Mission BBQ to provide resources and support for community members in need.
- Managed engagement metric models on successful community outreach for leadership to track progress.
- Organized volunteer opportunities to encourage Mission BBQ customers to get involved in the uniformed hero related community improvement initiatives.
- Enhanced community engagement by organizing and hosting local events such as cocoa with a cop, BBQ with a cop and the Mission BBQ VIP Brunch.
- Completed feedback surveys following events, using insights gathered to continuously improve future community events.
- Advocated on behalf of the veteran community members by presenting their needs at city council meetings or other governmental forums.
- Recruited and managed volunteer teams to assist with feeding the homeless veterans and other annual events such as Wreaths Across America.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Dispute Resolution Field Representative
Philadelphia Gas Works
12.2008 - Current
- Completed paperwork in full, on time and with high accuracy.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Built strong relationships in every department of Philadelphia Gas works while progressing through different positions such as call center representative, quality assurance representative, call monitor and dispute resolution field representative.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Pre-law/Paralegal Studies
Peirce College
Philadelphia, PAHigh School Diploma -
Lenape High School
Medford, NJ06-1996
Skills
- Issue awareness
- Data collection
- Advocacy background
- Public speaking
- Partnership development
- Event coordination
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Self motivation
- Professionalism
- Adaptability and flexibility
- Reliability
- Community meeting arrangements
- Teamwork
Timeline
Community Ambassador
Mission BBQ
08.2023 - Current
Dispute Resolution Field Representative
Philadelphia Gas Works
12.2008 - Current
Pre-law/Paralegal Studies
Peirce College
High School Diploma -
Lenape High School
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