Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Shirley Munoz

Lynwood,CA

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
years of professional experience

Work History

Pegasus Trucking LLC
Gardena, CA

Operations Manager
08.2015 - 08.2022

Job overview

  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised 50 employees on day shift, overseeing efficiency of production and shipping and receiving.
  • Delegated logistics, production daily tasks to employees, streamlining daily progress and efficiency.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Pegasus Trucking LLC
Gardena, CA

Assistant Buyer
08.2015 - 08.2022

Job overview

  • Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
  • Negotiated prices, discount terms and transportation arrangements for merchandise.
  • Analyzed sales data and conducted competitor research to efficiently order merchandise according to sales trends.
  • Researched and evaluated market trends through online sources, customer feedback and competitor shopping.
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Maintained complete documentation and records of all purchasing activities.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Computed and created purchase orders in JDA to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Removed poor performing items from future buys.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
  • Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
  • Generated reports detailing sales trends and store performances.
  • Represented company at national and regional trade shows.
  • Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors
  • Negotiated prices, discount terms and transportation arrangements for merchandise
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number
  • Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used Microsoft Word and other software tools to create documents and other communications
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits
  • Researched and evaluated market trends through online sources, customer feedback and competitor shopping
  • Processed, reviewed and tracked replenishment orders using JDA

Education

ICDC College - Huntington Park
Huntington Park, CA

Vocational from Substance Abuse Counselor
07.2008

University Overview

Skills

  • Planning and Implementation
  • Operation Monitoring
  • Team Leadership
  • Administrative Management

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Operations Manager
Pegasus Trucking LLC
08.2015 - 08.2022
Assistant Buyer
Pegasus Trucking LLC
08.2015 - 08.2022
ICDC College - Huntington Park
Vocational from Substance Abuse Counselor

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Shirley Munoz