Summary
Work History
Education
Skills
Timeline
Generic

Shirley M Zange

Huntsville,AL

Summary

Driven UPS professional with expertise in GPS route planning and exceptional customer rapport, consistently enhancing delivery efficiency and safety. Demonstrated ability to navigate inclement weather and optimize schedules, leading to increased client satisfaction and repeat business. Skilled in vehicle maintenance and adept at fostering team collaboration, showcasing adaptability and problem-solving aptitude.

Work History

Cover Driver

UPS
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Reduced delivery times with careful planning and route optimization.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.

Preloader

UPS
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Reduced delivery times with careful planning and route optimization.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.

Education

General - High School Diploma

Valley Head School
Valley Head, AL
05.1996

Skills

  • Punctuality
  • GPS and route planning
  • City and non-city driving
  • Loading and unloading
  • Vehicle inspections
  • Transportation
  • Inclement weather driving
  • Adaptable driving techniques
  • Shipping and packaging
  • Customer rapport
  • Processes and procedures
  • Type vehicles expertise
  • Delivery pickup
  • Driving and transportation
  • Load monitoring
  • Safe driving techniques
  • Defensive Driving
  • Multitasking Abilities
  • Problem-solving abilities
  • Vehicle maintenance and repair
  • Critical Thinking
  • Reliability
  • Team building
  • Conflict Resolution
  • Flexibility
  • Physical Strength
  • Hand-Eye Coordination
  • GPS Navigation
  • Professionalism
  • Hazardous Materials Handling
  • Time management abilities
  • Physical Stamina
  • Adaptability
  • Problem-solving aptitude
  • Stress Management
  • Route Optimization
  • Manual Dexterity
  • Communication Skills
  • Basic mechanics
  • Trip planning
  • Vehicle cleaning
  • Activity logging
  • Motor vehicle safety

Timeline

Cover Driver

UPS

Preloader

UPS

General - High School Diploma

Valley Head School
Shirley M Zange