Shirley Pablo
RN
Ronan,MT
Summary
Accomplished Registered Nurse Case Manager with a proven track record at Partners In Home Care, enhancing patient outcomes through effective care coordination and patient education. Skilled in vital signs monitoring and interpersonal communication, adept at reducing hospital readmissions and fostering collaborative care environments. Demonstrates a continuous learning mindset and exceptional adaptability in healthcare settings.
Offering solid foundation in medical terminology and patient care procedures, combined with excellent organizational and multitasking abilities. Brings ability to quickly learn and adapt to new medical environments and technologies. Ready to use and develop strong communication and administrative skills in Case Manager role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Support Specialist
Biolife Plasma
09.2013 - 09.2016
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
- Assisted in the training of new hires, sharing expertise in medical support techniques to improve overall team performance.
- Assisted in the development of new clinical protocols and procedures to improve overall efficiency and effectiveness within the practice.
- Increased patient safety by diligently following infection control protocols during all interactions with patients and equipment.
- Contributed to a positive work environment through effective communication, teamwork, and problem-solving skills.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure understanding of treatment plans.
- Supported clinical staff by preparing sterile instruments, setting up examination rooms, and assisting with procedures as needed.
- Ordering and Managing supplies
- Maintaining Nursing staff schedule
Registered Nurse Case Manager, Hospice /Home Health Nurse
Partners In Home Care
03.2011 - 09.2013
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Participated in on-call rotations to deliver after-hours care.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Responded promptly and professionally to patient questions and concerns.
Home Health/hospice and Long Term Care Manager
Clark Fork Valley Hospital
07.2011 - 03.2012
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Education
Associate of Science - Nursing
Salish Kootenia College
Pablo, MT06-1992
Skills
- Time management
- Vital signs monitoring
- HIPAA compliance
- Continuous learning mindset
- Phlebotomy techniques/
Laboratory specimen collection
- Insurance verification
- Patient care coordination
- Interpersonal communication
- Medical equipment operation
- Adaptability in healthcare settings
Accomplishments
- Supervised team of 60 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support (BLS) - American Heart Association.
- Basic Life Support Instructor - American Heart Association
- Case Management training and coding experience
Languages
English
Full Professional
gallic
Elementary
German
Elementary
salish
Elementary
Timeline
Medical Support Specialist
Biolife Plasma
09.2013 - 09.2016
Home Health/hospice and Long Term Care Manager
Clark Fork Valley Hospital
07.2011 - 03.2012
Registered Nurse Case Manager, Hospice /Home Health Nurse
Partners In Home Care
03.2011 - 09.2013
- Basic Life Support (BLS) - American Heart Association.
- Basic Life Support Instructor - American Heart Association
- Case Management training and coding experience
Associate of Science - Nursing
Salish Kootenia College
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