Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shirley Padilla

Clifton,NJ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-focused professional skilled at applying problem solving and multi-tasking in busy and fast-paced business environment.

Overview

4
4
years of professional experience

Work History

Daycare Teacher's Assistant

Rainbow Montessori
09.2022 - Current
  • Interpreted for Spanish-speaking parents and guardians
  • Took phone calls and scheduled appointments for tour of the school
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Enforced rules and instructions to maintain discipline.
  • Took part in professional development workshops to boost skills.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Manager

Cinnabon
10.2019 - 05.2022
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted unhappy customers
  • Developed strong customer service skills
  • Friendly and energetic
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Used Excel to create weekly schedule for employees
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, stock rotation
  • Placed orders for missing inventory

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05.2025

Skills

  • Curriculum Planning
  • Conflict Resolution
  • CPR Certified
  • Computer and Microsoft Office Skills
  • Communication and Interpersonal Skills
  • Communicating with Parents and Teachers
  • Spanish Language Proficiency
  • Shift Scheduling
  • Customer Service
  • Hiring and Training
  • First Aid/CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Daycare Teacher's Assistant

Rainbow Montessori
09.2022 - Current

Manager

Cinnabon
10.2019 - 05.2022

Bachelor of Arts - Psychology

Montclair State University

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Shirley Padilla