SHIRLEY PERKINS
Office Management / Administration
Lubbock,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, overseeing operations, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Skilled in schedule management, payroll, HR, and business correspondence.
Overview
24
24
years of professional experience
Work History
Office Manager / Alt Administrator
American Star Home Health Care
Lubbock, TX
10.2013 - Current
Primary Home Care Manager
Cuidado Casero Home Health Care
Lubbock, TX
05.2000 - 03.2012
- Provided leadership, insight, to newly hired employees to supply knowledge of various company programs.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Evaluated individual and identified opportunities for improvement.
- Interviewed prospective employees and provided input to CEO on hiring decisions.
- Maintained office organization to support efficiency, professionalism and performance objectives.
- Managed office/medical supplies inventory and placed new supply orders.
- Administered all HR duties and maintained proper documentation of employees personnel file.
- Delegated work to staff, setting priorities and goals.
- Maintained filing system for clients records, correspondence and other documents.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions for employees.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Reviewed completed work to verify consistency, quality and conformance.
- Track Medicare and HMO payments to ensure accuracy of reimbursement per claim submission.
- Collaborated with medical professionals in order to develop individualized treatment plans for patients.
- Coordinated with other healthcare providers to ensure continuity of care for patients.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Processed payroll accurately ensuring all employees were paid on time.
- Leveraged Kinnser skills to input and compile data gathered from various sources.
- Assessed patient needs to ensure appropriate care was provided.
- Ensured compliance with all federal, state regulations related to home health care services.
Education
Associate of Science -
UT Brownsville/Southmost
Brownsville Texas06-1996
Skills
- Supply Management
- Customer Service
- Billing
- Compliance Monitoring
- Office Management
- Staff Management
- Operations Management
- Contract Administration
- Inventory Control
- Organizational Skills
- Staff Training
- Human Resources
- Scheduling Management
- Office Administration
- Policy Implementation
- Scheduling
Languages
Bilingual / Spanish
Limited
References
References available upon request.
Timeline
Office Manager / Alt Administrator
American Star Home Health Care
10.2013 - Current
Primary Home Care Manager
Cuidado Casero Home Health Care
05.2000 - 03.2012
Associate of Science -
UT Brownsville/Southmost
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