Shirley Pippen
Birmingham,AL
Summary
Detail-oriented receptionist with strong customer service skills and administrative experience. Managed reception operations efficiently, ensuring professional interactions and smooth office processes while supporting team objectives.
Overview
19
19
years of professional experience
Work History
After-School Teacher
Mt Sinai KiddieKare
Bessemer, Alabama
08.2025 - 05.2026
- Maintained safe, supportive environment for children in after-school programs, promoting well-being and engagement.
- Supervised a group of 10-15 children, ensuring engagement and safety during activities.
- Collaborated with staff to create inclusive programming options for diverse needs, ensuring all children felt welcomed and included.
- Organized recreational games to foster teamwork and cooperation among participants, enhancing social skills.
Recptionist
SS&C Technologies
Birmingham, AL
04.2007 - 04.2021
- Greeted visitors and clients, ensuring a professional first impression.
- Handled incoming calls, took messages, and directed calls to appropriate departments efficiently.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendar for executives and teams.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated orders and restocked office supplies to ensure seamless operations.
- Collaborated with team members to streamline reception processes and improve efficiency.
- Assisted with onboarding new employees by providing orientation materials and support.
- Supported various departments with administrative tasks, contributing to smoother office workflow.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
High School Diploma -
Wenonah High
Birmingham, AL05-1969
Skills
- Child oversight
- Safety oversight
- Activity coordination
- Recreational coordination
- Program design
- Program evaluation
- Child engagement
Timeline
After-School Teacher
Mt Sinai KiddieKare
08.2025 - 05.2026
Recptionist
SS&C Technologies
04.2007 - 04.2021
High School Diploma -
Wenonah High