Shirley Ramos
New Bedford ,MA
Summary
Dedicated Fulfillment Associate with a proven track record of consistently meeting and exceeding challenging productivity objectives. Highly organized and detail-oriented, with the ability to lift up to 50 pounds safely. Proficient in receiving, shipping and tracking procedures, with extensive experience operating power industrial trucks (PIT) and scanners. Committed team player with excellent communication and interpersonal skills, dedicated to contributing to organizational success while maintaining a positive work environment.
Overview
5
5
years of professional experience
Work History
Notary Public
Independant Contractor
01.2022 - Current
- Provided efficient and reliable notary services to clients, ensuring all documents were properly notarized according to state regulations.
- Demonstrated exceptional attention to detail and accuracy in verifying identities and confirming the authenticity of signatures.
- Maintained through records of notarial acts and transactions in compliance with legal requirements.
- Cultivated strong relationships with clients through professional and courteous service, earning a reputation for reliability and integrity.
- Stayed abreast of changes in notary laws and regulations, continuously updating knowledge and skills to ensure compliance and best practices.
Fulfillment Expert
AMAZON
08.2022 - Current
- Received comprehensive cross-training programs to enhance team versatility and minimize downtime due to absences or turnover.
- Ensured strict adherence to product quality requirements throughout the fulfillment process.
- Safely operated power industrial trucks (PIT), demonstrating precision and efficiency in all tasks.
- Maintained a clean, orderly work environment, prioritizing safety and compliance with company regulations.
- Demonstrated expertise in picking and packing orders with exceptional attention to detail.
- Implemented effective measures to secure items for storage and shipment, minimizing the risk of damage or loss.
CUSTOMER SERVICE
Metro Pizza
05.2019 - 08.2022
- Provided exceptional customer service by efficiently addressing inquiries and resolving concerns in a timely and professional manner.
- Collaborated closely with team members to ensure seamless day-to-day operations and uphold service standards.
- Adapted quickly to new tasks and responsibilities, maintaining flexibility and productivity in a fast-paced environment.
- Utilized strong analytical and problem-solving skills to identify and implement effective solutions to challenges as they arose.
- Demonstrated strong teamwork and interpersonal skills, fostering positive relationships with customers and colleagues alike.
RETAIL RECEIVING SUPPORT ASSOCIATE
MACYS
09.2021 - 02.2022
- Adapted to fluctuating work schedules to accommodate seasonal and business demands, demonstrating flexibility and reliability.
- Efficiently received and unloaded merchandise from delivery trucks, ensuring accurate inventory management and organization.
- Collaborated closely with team members to achieve departmental goals and maintain a productive and positive work environment.
- Communicated effectively with colleagues and supervisors, sharing feedback and ideas to drive continuous improvement initiatives.
Education
ESOL Certificate - (Engish For Speakers of Other Languages)
UMASS
New Bedford, MA06.2022
DEGREE - ORGANIZATIONAL PSYCHOLOGY
UPANA
GUATEMALA01.2017
HIGH SCHOOL - BILINGUAL SECRETARY
HIGH SCHOOL OF SAN MIGUEL PETAPA
GUATEMALA, GUATEMALA10.2015
Skills
- Trend Analysis
- Quality Control
- Order Accuracy
- Order Filling
- Retail store support
- Sales Transactions
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Fulfillment Expert
AMAZON
08.2022 - Current
Notary Public
Independant Contractor
01.2022 - Current
RETAIL RECEIVING SUPPORT ASSOCIATE
MACYS
09.2021 - 02.2022
CUSTOMER SERVICE
Metro Pizza
05.2019 - 08.2022
ESOL Certificate - (Engish For Speakers of Other Languages)
UMASS
DEGREE - ORGANIZATIONAL PSYCHOLOGY
UPANA
HIGH SCHOOL - BILINGUAL SECRETARY
HIGH SCHOOL OF SAN MIGUEL PETAPA
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