Shirley Ravelo
West New York
Summary
Dynamic veterinary assistant with extensive experience at Lyndhurst Animal Hospital, excelling in animal care and client communication. Proven ability to maintain accurate medical records and support surgical procedures. Adept at fostering positive relationships with clients while delivering exceptional customer service and demonstrating strong critical thinking skills in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Lyndhurst Animal Hospital
Lyndhurst
11.2023 - Current
- Maintains accurate medical records of all patients.
- Scrubs, counts and packs surgical instruments and drapes for autoclave sterilization.
- Releases patients to owners with care directions from veterinary staff.
- Cleans and maintains kennels, holding areas and surgical rooms.
- Addresses healthcare needs of animals by coordinating with veterinarians and following orders.
- Assists veterinarians in examining animals.
- Supports euthanasia procedures and disposal following regulations and owner preferences.
- Communicates with veterinarians and staff members to maintain patient flow.
- Feeds and waters animals in care, following special diets and regular medication administration schedules.
- Assists veterinarians during procedures and examinations, calming animals and handing instruments.
- Trains new veterinary staff on office procedures and requirements.
- Gathers specimens such as urine, blood and fecal samples for laboratory analysis.
- Offers every owner exceptional customer service and support as well as top-notch care to each animal.
Dog Groomer
La Perruqueria
West New York
06.2021 - Current
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Keeps detailed records of services performed for each animal client.
- Supports animal health by keeping areas clean, neat and properly sanitized.
- Completes owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Develops positive relationships with clients to ensure repeat business opportunities.
- Handles cash transactions accurately when accepting payment from customers.
- Bathes and dries dogs of all sizes, breeds, and temperaments.
- Cleans ears, trim nails, pluck hair from ear canals, and brushes teeth.
- Attends training seminars or conferences related to pet care industry topics.
- Developed long-term relationships with clients and bonded with animals through regular contact.
After-School Tutor
Mrs. P's DayCare
Union City
09.2019 - 10.2023
- Provided guidance to help students develop critical thinking skills and problem solving techniques.
- Created a positive learning environment by setting clear expectations for behavior and performance.
- Collaborated with teachers, administrators, parents, and other stakeholders to ensure student success.
- Ensured that all materials used were age appropriate, relevant, and engaging for learners.
- Worked closely with students to help develop math and essay writing skills.
- Assessed students' progress through regular quizzes and feedback sessions.
- Motivated students to stay focused and engaged during lessons.
- Conducted one-on-one and group tutoring sessions to enhance understanding of subject material.
- Supervised after-school activities including arts and crafts, sports, music.
Education
Bachelor of Science - Biology
Felician University
Lodi, NJ05-2025
Skills
- Veterinary care
- Laboratory techniques
- Animal handling
- Client communication
- Customer service
- Record keeping
- Team building
- Animal breeds knowledge
- Critical thinking
- Animal grooming
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certification of All Breed Dog and Cat Grooming and Shop Management, given on June 12, 2021.
- Certificate of Volunteer Hours given by Loop Abroad after successfully completing the Costa Rica Pre-Vet Wildlife Medicine Program confirming 70 hours of community service given on July 18, 2024.
Timeline
Veterinary Assistant
Lyndhurst Animal Hospital
11.2023 - Current
Dog Groomer
La Perruqueria
06.2021 - Current
After-School Tutor
Mrs. P's DayCare
09.2019 - 10.2023
Bachelor of Science - Biology
Felician University
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