Shirley Rivas
North Bergen
Summary
Dynamic and detail-oriented professional with experience at Saint Peters University, excelling in customer service and data entry. Proven ability to enhance office efficiency and foster positive communication. Skilled in organizing materials and supporting literacy initiatives, contributing to community engagement and a welcoming environment. Committed to maintaining high standards of accuracy and professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Saint Peters University
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Library Volunteer
North Bergen Public Library
06.2023 - 08.2023
- Maintained clean, safe library environments for optimized customer comfort.
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Performed basic book reshelving and obtained items from book drop.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Located books, magazines and other materials quickly according to patron requests.
- Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
- Engaged children in reading activities, fostering love for reading from early age.
- Supported library events, leading to higher community engagement with library resources.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2024
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Creative displays
- Sorting materials
- Guest service
- Literacy support
- Foreign language proficiency
- Mentoring students
Certification
- CPR Certified
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Office Assistant
Saint Peters University
10.2024 - Current
Library Volunteer
North Bergen Public Library
06.2023 - 08.2023
High School Diploma -
North Bergen High School
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