Shirley Rocha
Hutto,TX
Summary
Goal-oriented and attentive Contract Manager with successful background working on Health Service delivery contracts. Delivers consistent and accurate guidance and successfully oversees contract amounts in excess of $$89,950,000.00. Detail-oriented in assessing contracts and mitigating risks. Provides excellent customer service to internal and external customers.
Flexible schedule and strong organizational management abilities. Self motivated and reliable.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contract Manager IV
Health and Human Services Commission
Austin
01.2019 - Current
- Monitor contractual performance to ensure timely completion of deliverables.
- Collaborat with internal teams to identify potential risks associated with contract terms.
- Ensure all changes to existing contracts were documented and approved in accordance with established policies.
- Participate in the renewal process for expiring contracts, including negotiating new terms as needed.
- Maintain accurate records of all contracts in the organization's database system.
- Analyze financial data related to contracts to ensure accuracy of payments made and received.
- Audit existing contracts for completeness and accuracy prior to signing or renewing them.
- Provide guidance on contractual matters such as policy adherence and performance requirements .
- Assist in developing strategies for mitigating contractual risk.
- Evaluate vendor proposals against criteria specified in Request For Proposals.
- Developed standard operating procedures related to contract management activities.
- Prepared reports summarizing key metrics related to contracted services, goods received, delivered over time periods specified by stakeholders.
- Investigate and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.
- Establish clear review process throughout contract period to assess performance against expectations and requirements.
- Organize and maintaine documents, files and records.
- Manage electronic filing systems by recording information, updating paperwork and maintaining documents.
- Support team through collaboration and assistance.
Vendor Outreach Specialist
Department of State Health Services
Austin, TX
03.2016 - 12.2018
- Perform outreach and communication activities, application of state and federal policies concerning vendor complaints (lead).
- Provide consultative, technical assistance and training to vendors and Agencies.
- Evaluation and monitoring of vendor contract activities. Evaluate initial contract submissions, assist Vendors in corrections.
- Onsite Vendor Evaluation Coordination (lead), scheduling, assigning, tracking and reporting.
- Training development and delivery for vendors and Local Agency staff.
- Support and guidance for Local Agencies concerning Vendor activities in contract compliance.
- Develop and administer survey of Local Agencies.
- Development and delivery of Vendor training in English and Spanish.
- Analysis activities, updating and implementing vendor policies, Branch and Unit procedures, development of procedure manual.
- Collect and track relevant data and prepare monthly reports.
- Policy evaluation, development and application procedures.
- Heavy Excel usage for data collection and reporting.
- Support processing of new accounts (contracts) and outlets (amendments).
- Represent program at statewide events.
- Provide excellent customer service to internal and external customers. Support activities of team. Merit bonus for performance.
Education
Associate of Applied Science - Business Management
Temple College
Temple, TX06-2009
Skills
- Legal Compliance
- Performance Monitoring
- Dispute Resolution
- Procurement Management
- Process Management
- Contract Administration
- Database Administration
- Report Writing
- Schedule Management
- Vendor Relationship Management
- Attention to Detail
- Continuous Improvement
- Microsoft Office
- Electronic Filing Systems
- Professionalism
- Records and Database Management
- Scheduling and calendar management
- Problem-solving abilities
- Team Collaboration
- Vendor relationships
- Excellent Communication
- Time Management
- Self Motivation
- Reliability
- Adaptability
- Analytical Skills
- Flexible Schedule
- Professional Demeanor
Certification
- Certified Texas Contract Manager
Timeline
Contract Manager IV
Health and Human Services Commission
01.2019 - Current
Vendor Outreach Specialist
Department of State Health Services
03.2016 - 12.2018
Associate of Applied Science - Business Management
Temple College
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