Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shirley Romero

Trenton,NJ

Summary

Highly driven and bilingual (English/Spanish) coordinator with a proven ability to bring structure, clarity, and efficiency to fast-paced environments. Known for managing complex schedules, coordinating appointments, and supporting projects with exceptional accuracy. Strengths include clear communication, strong organization, and the ability to anticipate needs before challenges arise. I excel at juggling multiple priorities while maintaining a high level of professionalism and customer care. Colleagues and supervisors rely on me for quick problem-solving and consistent follow-through. I adapt quickly to new systems, processes, and responsibilities, making me an asset during times of transition or high workload. With a strong attention to detail, I ensure tasks are completed correctly and deadlines are consistently met. My bilingual skills allow me to support a diverse community and create positive, seamless experiences for every customer. I am committed to representing my team with integrity, reliability, and exceptional service. Ready to contribute immediately, I bring a proactive mindset and a strong work ethic to every role I take on.

Overview

2
2
years of professional experience

Work History

Patient Coordinator

Hamilton Dental Associates
Hamilton, NJ
04.2025 - 11.2025
  • Assisted patients with scheduling appointments, verifying insurance coverage and completing paperwork.
  • Reviewed all relevant documentation prior to the appointment to ensure accuracy of patient data.
  • Utilized strong organizational skills to manage multiple tasks simultaneously while maintaining focus on detail.
  • Processed payments and maintained financial accounts for each patient accurately and efficiently.
  • Performed administrative duties such as filing documents or entering data into electronic health records systems.
  • Facilitated communication between patients, families, physicians and other healthcare professionals as needed.
  • Interpreted communication between staff and non-English speaking population.

Cashier/Customer Service Representative

Lowe's Home Improvement
Hamilton Square, NJ
04.2024 - 02.2025
  • Welcomed customers upon arrival and provided prompt assistance to meet their needs.
  • Assisted with returns, refunds, and transaction issues to ensure a smooth customer experience.
  • Processed cash, check, and credit card transactions with accuracy and efficiency.
  • Restocked and organized merchandise in front lanes to maintain a tidy shopping area.
  • Boosted customer loyalty by encouraging participation in the rewards program.
  • Maintained a clean and safe checkout area through regular sanitation and organization.

Project Coordinator

Cascor Inc.
Trenton, NJ
10.2023 - 12.2024
  • Ensured projects stayed on schedule by managing deadlines.
  • Oversaw multiple projects from initiation to completion, effectively prioritizing tasks.
  • Prepared accurate roofing quotes and material lists tailored to.
  • Reviewed before-and-after project photos to assess quality and completion.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Established and maintained quality performance metrics to meet objectives.
  • Assisted project manager in drafting schedules and related documentation.

Education

Associate of Arts - Liberal Arts

Mercer County Community College
NJ
05.2027

Skills

  • Appointment scheduling and patient registration
  • Insurance verification and claims preparation
  • Customer service and support
  • Multitasking and team collaboration
  • Attention to detail
  • Fast learner
  • Microsoft Office Suite and Google Suite
  • Effective communication
  • Project management and office administration
  • Payment collection and financial processing
  • Data entry and record management

Languages

Spanish

Timeline

Patient Coordinator

Hamilton Dental Associates
04.2025 - 11.2025

Cashier/Customer Service Representative

Lowe's Home Improvement
04.2024 - 02.2025

Project Coordinator

Cascor Inc.
10.2023 - 12.2024

Associate of Arts - Liberal Arts

Mercer County Community College