Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Shirley Saylor

Shirley Saylor

Flint,MI

Summary

Dedicated professional with a clean DMV record and strong communication skills, previously with Grand Blanc Schools. Proven track record in passenger safety management and effective route navigation, fostering positive relationships with students and parents. Committed to maintaining high standards of service and ensuring compliance with local traffic laws.

Overview

27
27
years of professional experience

Work History

School Bus Driver

Grand Blanc Schools
08.2019 - Current
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Communicated information to parents to promote good communication and transparency.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.

Assistant Manager

Burger King
04.2014 - 08.2019
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Front Desk Receptionist

Travel Lodge Hotel
06.1998 - 10.2013
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected Type payments, processed transactions and updated relevant records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.

Education

None - Basic

Central High School
Flint, MI

Skills


  • Clean DMV record
  • Customer-oriented
  • Safe driver training
  • Safe driving practice
  • DOT regulations
  • Dependable and reliable
  • Great attitude
  • Effective communication skills
  • Background checks

Additional Information

I am great with customer service, and people. I work well with others, and I have a lot of experience dealing with the public. I also have sales experience.

Timeline

School Bus Driver

Grand Blanc Schools
08.2019 - Current

Assistant Manager

Burger King
04.2014 - 08.2019

Front Desk Receptionist

Travel Lodge Hotel
06.1998 - 10.2013

None - Basic

Central High School

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